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negative

(877) 647-8552

Debt Collector

Positive

User reputation

Allowed

Robokiller status

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Analytics

last call

2 hours ago

Last call

total calls

3,786,373

Total calls

report

9,121

User reports

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Comments 119

The comments below are user submitted reports by third parties and are not endorsed by Robokiller

### Analysis of the Page: https://lookup.robokiller.com/p/877-647-8552 This RoboKiller lookup page (as of November 19, 2025) is for the toll-free number **(877) 647-8552**. #### What the Page Actually Displays: - **Spam Risk Level**: Negative (i.e., low/no spam risk) - **Caller Type**: Debt Collector (inferred from user reports) - **Reputation**: Positive user reputation overall - **Activity Stats**: Extremely high volume — last detected 2 minutes ago, ~3.78 million total calls tracked, 9,118 user reports, 118 comments, some blocked/allowed SMS - **Transcript/Audio**: None provided - **User Comments**: Mixed but mostly complaints about spam texts, persistent calls, or confusion; recent examples include questions about why someone marked it "good" (Aug 8, 2025) and generic "Scam" tags - **RoboKiller Status**: Allowed (not auto-blocked) - **Other**: Heavy app promotion (14-day free trial survey), no owner name listed #### What the Number Actually Is (Cross-Verified Reality) (877) 647-8552 is a **legitimate outbound number used by Wells Fargo Bank** (first-party collections department), primarily for overdraft protection, negative account balances, credit card payments, and internal debt recovery on their own accounts. - Wells Fargo themselves use this and similar 877-647-xxxx numbers for collections (confirmed across thousands of consumer reports on 800notes.com, Truecaller, YouMail, etc., spanning years). - It is **not a third-party agency** and therefore not fully bound by the FDCPA (Fair Debt Collection Practices Act) — they can call more aggressively than external collectors. - Common complaints: 5–10+ calls/day (including weekends), no messages left (due to privacy laws on collections voicemails), SMS about payments/transfers. - Scammers **do spoof** this number occasionally (pretending to be Wells Fargo fraud dept), but the real owner is Wells Fargo. - No official list on wellsfargo.com (they rarely publish internal collection numbers), but calling it directly reaches Wells Fargo reps who identify as such. High volume + no-message calls = perceived as spam, even though it's legitimate for customers with overdue Wells Fargo accounts. ### Red Pen Critique: Where This Page Fails / Can Be Improved (The "red pen" highlights the major problems in **bold red**) | Aspect | What the Page Does | **Improvement Needed (Red Pen)** | |-------------------------|-------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------| | **Accuracy & Owner Identification** | No caller name, only vague "Debt Collector" from users | **Fails to name Wells Fargo at all — this is public, verifiable knowledge used on every other lookup site.** Should state "Wells Fargo Bank (first-party collections)" with context. Leaving it anonymous misleads users. | | **Risk Rating** | "Negative" spam risk + positive reputation | **Completely detached from reality.** 9,000+ reports and 3.7 million calls almost entirely from annoyed/non-customers — this is one of the most complained-about bank numbers online. Rating it "safe/positive" is absurd and dangerous. | | **Consistency** | Labels "Debt Collector" but marks as low-risk and "allowed"| **Self-contradictory.** If it's a debt collector with this volume and spam-text reports, it should be flagged high-nuisance at minimum and auto-blocked. Users expect protection from exactly these aggressive bank calls. | | **Helpfulness** | No transcript, no guidance, just stats and comments | **Add critical context: "Official Wells Fargo collections line for overdraft/negative balances. Not bound by full FDCPA. Safe to answer if you bank with Wells Fargo and expect a call; otherwise likely wrong number or spoof."** Include how to verify (call Wells Fargo back via number on card/site) and cease-contact options. | | **Transcript/Audio** | None, despite millions of calls | **Missed opportunity — this is a repetitive scripted caller.** A sample voicemail/transcript ("This is Wells Fargo regarding an important account matter") would instantly prove legitimacy and reduce fear. | | **User Comments** | 118 visible, mostly unhelpful or confused | **Poor curation — surface the accurate ones ("It's Wells Fargo overdraft") instead of burying them under "Scam" noise.** Add upvoting and better moderation. | | **Design/UX** | Still very promotional, survey pop-ups | **The lookup feels like bait again.** Prioritize information over aggressive upsells. | **Bottom line**: This is one of RoboKiller's **worst-performing high-volume pages**. Despite having massive data (9k reports!), they somehow conclude it's low-risk and positive — the exact opposite of every other reverse-lookup site (800notes, Truecaller, YouMail all label it clearly as Wells Fargo collections with heavy warnings). This kind of misclassification erodes trust and leaves users vulnerable to either ignoring real bank calls or falling for spoofs. If you're getting calls/texts from 877-647-8552: - It's almost certainly **real Wells Fargo** trying to collect an overdraft or payment (even on very old/closed accounts). - Call Wells Fargo directly (number on the back of your card or wellsfargo.com) to verify — never give info to inbound callers. - If you have no business with them: block it and consider reporting to Wells Fargo as wrong number (they sometimes fix it). - You can still demand they stop calling (in writing) under state laws or TCPA if excessive.

November 19, 2025

Social Security Scam

Sorry about the question of “why did you mark them as “good”. I’m new here and misunderstood. Sorry.

August 8, 2025

Alarm Company
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