hi this is Charlotte Langston calling from underwriting with the tax account mediation Associates I'm finishing my mid-year account reviews and your file is still showing a possible unresolved balance that may need attention before additional fees notices or collection steps are added the good news is that current adjustment options may still be available that could help reduce pause or resolve qualifying balances once the account is reviewed every case is different but many individuals are qualifying right now for reduced payments or complete resolutions depending on their filing status and account history it only takes a few minutes to review what may be available before these options close out for the month please speak with us first before █████