hi this is Danny cam Morales calling Friday afternoon from the tax relief and mediation support office I was going through a few accounts before closing things out today and yours popped up it looks like there are still a couple items that haven't been verified yet most of the time it just hasn't been looked at recently but if it carries over too long it can move into a different stage so I wanted to give you a quick heads up we've got a direct verification line available so you can call in and get a straight answer right away without being transferred around