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(866) 532-0424
Debt Collector
Positive
User reputation
Allowed
Robokiller status
Analytics
December 15, 2024
Last call
1,700,639
Total calls
5,370
User reports
Call transcript
thank you for being a part of the City Bank family we know you're busy but if you could please just take a few minutes to log in at www.citycards.com to review your account status it would be appreciated if you would prefer to call us please feel free to as it is always great to get a chance to speak with 1 of our valued clients our toll-free number is █████ once again thanks for being a valued City Bank customer
Comments 55
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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This caller calls all day! Have tried to communicate and it’s now to the point of harassment. Very annoying
November 16, 2024
Loan Collection’s
September 14, 2024
We are waiting for debt settlement
July 25, 2024
I had this number blocked but it still came thru?
March 5, 2024
Collecting
January 31, 2024
Nonstop calls, never leave msg
September 15, 2023
Please hunt them down. They are spoofing
June 5, 2023
Fake Citi Bank
June 1, 2023
Automated
March 11, 2023
Fraud Alert
March 3, 2023
Called me falsely
February 6, 2023
Block. I am not behind on any bill
November 13, 2022
This is not really Citibank
August 23, 2022
Fake Citibank or "full debt forgiveness" scam by madarchod criminals phoning from India, often with a fake bank name showing up on Caller ID. This is a fake Citibank credit card or "full debt forgiveness" scam by criminals phoning from India, trying to steal your credit card numbers, Social Security number, and personal information. There are hundreds of these India scams where they pretend to be fake debt collectors threatening you for debts that you do not owe, offer to lower the interest rate on a fake student loan that you do not have, offer you a fake home equity loan based on a request that you did not inquire about, consolidate all your credit cards and debts at 0% interest, or give you an unsecured $100,000 line of credit. This call may begin with a pre-recorded robotic message generated using text-to-speech translation software to disguise the origin of this India scam. The message says: "This is fake_name with the account holder Services. Due to the tragic times, we are offering all valued customers a full debt forgiveness. This is your final notice. Press 1 to get your debt validated." If you respond to the call, you get transferred to the India scammer who may ask for you by your name to sound like a personal phone call. The scammer may pretend to be Citibank, Bank of America, Wells Fargo, Chase Bank, Capital One, American Express, Credit One, Money Tree, or another bank. The scammer tells you that because of your good credit history, he can offer you lower interest rates on debt consolidation; he just needs all your credit card numbers and SSN "for verification purposes". These scammers also pretend to be fake debt collectors, threatening you for fake debts and past due amounts that you do not owe. More than 95% of North America phone scams come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy; fake Social Security officer saying your benefits are suspended; IRS officer collecting on fake unpaid back taxes; bill collector threatening you for fake unpaid debts; fake bank, financial, or Fedex/UPS/DHL scams; pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services; posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank; posing as Microsoft/Dell/HP/Apple to say that your software needs renewal or they detected a problem or virus on your computer; fake "we are refunding your money" or "your account has been auto-debited" scams; fake Google/Alexa listing and work-from-home scams; posing as an electric utility or Verizon/AT&T/Comcast to say your service is suspended; fake solar panel and home purchase offers; fake fundraisers asking for donations; fake political and lifestyle phone surveys; and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. One India call center may cycle through a fake Social Security, computer subscription auto-renewal, pharmacy, and credit card offer scam during the week. People often hear different scams from the same spoofed Caller ID number. Scammers often use disposable VoIP phone numbers (MagicJack devices) or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using fake CID names/numbers. India scammers often spoof fake "8xx-" toll-free numbers. The CID name/number is useless with scam calls unless the scam asks you to phone them back and the CID area code is almost never the origin of the call. You waste your time researching the CID number since scams use spoofed CID numbers from across the U.S. and Canada, totally invalid area codes, and also fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India often spoof Mexico and Middle East CID numbers. India scammers also spoof the actual phone numbers of businesses such as Apple, Verizon, and U.S. banks to trick you into thinking that a call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); offers of a free gift; legal or arrest phone threats or a caller/recording who says you need to reply back soon (pressure tactic); callers who ask you to access a website, download a file, wire transfer money or buy gift cards; claims of suspicious activity on an account; subscriptions being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recorded messages are far more likely to be malicious scams, and not just telemarketing spam. A common India scam phones you with a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are communicated in emails. Many banks use automated fraud alert phone calls to confirm a suspicious purchase, but always verify the number that the message tells you to phone or just call the number printed on your credit card. Any unsolicited caller with a foreign accent, usually Indian, should immediately be treated as a scam. Many scams tell a lie that you recently inquired about a job, insurance, social security benefits, doctor appointment, or that you recently contacted them or visited their website. Scammers try to gain your trust by saying your name when they call, but the autodialer is automatically displaying your name to the scammer or saying your name in a recording when your number is dialed using phone databases that have millions of names and addresses. India scammers often phone with an initial pre-recorded message speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room, but then you speak to the scammer when you press 1 or call them back. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies, yes/no/what answers, and basic questions. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions. IVR robots keep talking if you interrupt them in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is that IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more information than just a simple recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: 1) The Caller ID name/number and the "From:" header on emails are easily faked; and 2) The intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who then see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal and financial data to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive far more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry and asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, always give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
August 23, 2022
scam
August 23, 2022
Not Citibank
August 23, 2022
scam
August 23, 2022
I have an open dispute on this matter and am still waiting for Citi to tell me the results.
June 10, 2022
Spamming
October 12, 2021
Harassment
October 12, 2021
Fake bank affiliated
August 23, 2021
Not really sure if this was a debt collector. They’re not saying enough to determine that.
July 19, 2021
Saw your. Made a payment to my CitiCard!!!
June 4, 2021
Block always
May 6, 2021
Doesn’t sound legitimate. Call at least 2-3 a day.
April 8, 2021
Numerous weekly calls
February 6, 2021
Nuisance
November 14, 2020
New card information
September 26, 2020
No
September 22, 2020
Block
August 28, 2020
Wanted my number
August 27, 2020
Fake Citibank or "full debt forgiveness" scam by madarchod criminals phoning from India, often with a fake bank name showing up on Caller ID. This is a fake Citibank credit card or "full debt forgiveness" scam by criminals phoning from India, trying to steal your credit card numbers, Social Security number, and personal information. There are hundreds of these India scams where they pretend to be fake debt collectors threatening you for debts that you do not owe, offer to lower the interest rate on a fake student loan that you do not have, offer you a fake home equity loan based on a request that you did not inquire about, consolidate all your credit cards and debts at 0% interest, or give you an unsecured $100,000 line of credit. This call may begin with a pre-recorded robotic message generated using text-to-speech translation software to disguise the origin of this India scam. The message says: "This is fake_name with the account holder Services. Due to the tragic times, we are offering all valued customers a full debt forgiveness. This is your final notice. Press 1 to get your debt validated." If you respond to the call, you get transferred to the India scammer who may ask for you by your name to sound like a personal phone call. The scammer may pretend to be Citibank, Bank of America, Wells Fargo, Chase Bank, Capital One, American Express, Credit One, Money Tree, or another bank. The scammer tells you that because of your good credit history, he can offer you lower interest rates on debt consolidation; he just needs all your credit card numbers and SSN "for verification purposes". These scammers also pretend to be fake debt collectors, threatening you for fake debts and past due amounts that you do not owe. More than 95% of North America phone scams come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy; fake Social Security officer saying your benefits are suspended; IRS officer collecting on fake unpaid back taxes; bill collector threatening you for fake unpaid debts; fake bank, financial, or Fedex/UPS/DHL scams; pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services; posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank; posing as Microsoft/Dell/HP/Apple to say that your software needs renewal or they detected a problem or virus on your computer; fake "we are refunding your money" or "your account has been auto-debited" scams; fake Google/Alexa listing and work-from-home scams; posing as an electric utility or Verizon/AT&T/Comcast to say your service is suspended; fake solar panel and home purchase offers; fake fundraisers asking for donations; fake political and lifestyle phone surveys; and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. One India call center may cycle through a fake Social Security, computer subscription auto-renewal, pharmacy, and credit card offer scam during the week. People often hear different scams from the same spoofed Caller ID number. Scammers often use disposable VoIP phone numbers (MagicJack devices) or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using fake CID names/numbers. India scammers often spoof fake "8xx-" toll-free numbers. The CID name/number is useless with scam calls unless the scam asks you to phone them back and the CID area code is almost never the origin of the call. You waste your time researching the CID number since scams use spoofed CID numbers from across the U.S. and Canada, totally invalid area codes, and also fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India often spoof Mexico and Middle East CID numbers. India scammers also spoof the actual phone numbers of businesses such as Apple, Verizon, and U.S. banks to trick you into thinking that a call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); offers of a free gift; legal or arrest phone threats or a caller/recording who says you need to reply back soon (pressure tactic); callers who ask you to access a website, download a file, wire transfer money or buy gift cards; claims of suspicious activity on an account; subscriptions being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recorded messages are far more likely to be malicious scams, and not just telemarketing spam. A common India scam phones you with a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are communicated in emails. Many banks use automated fraud alert phone calls to confirm a suspicious purchase, but always verify the number that the message tells you to phone or just call the number printed on your credit card. Any unsolicited caller with a foreign accent, usually Indian, should immediately be treated as a scam. Many scams tell a lie that you recently inquired about a job, insurance, social security benefits, doctor appointment, or that you recently contacted them or visited their website. Scammers try to gain your trust by saying your name when they call, but the autodialer is automatically displaying your name to the scammer or saying your name in a recording when your number is dialed using phone databases that have millions of names and addresses. India scammers often phone with an initial pre-recorded message speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room, but then you speak to the scammer when you press 1 or call them back. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies, yes/no/what answers, and basic questions. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions. IVR robots keep talking if you interrupt them in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is that IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more information than just a simple recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: 1) The Caller ID name/number and the "From:" header on emails are easily faked; and 2) The intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who then see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal and financial data to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive far more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry and asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, always give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
July 22, 2020
Citi
July 21, 2020
This is a scam using a number that search as "citibank". It is a scam and u will lose your money if u engage. TRANSCRIPT: Attention attention. This is Sarah Chello with account holder services. Due to the tragic times, we are offering all valued customers a full debt forgiveness.This is your final notice. Press one to get your debt validated.
July 8, 2020
Freedom Debt Relief is handling
June 26, 2020
Baptist home health care
June 25, 2020
Lower rate scammers
June 25, 2020
Attention Attention - stay on the line if you want your dept reclassified
June 23, 2020
Claims to be Citibank calling repeatedly back to back and left suspicious automated message
May 31, 2020
No message but assuming it’s real
May 6, 2020
Citibank Spoofing Call
April 27, 2020
Wants A Payment
March 7, 2020
It’s my credit card company
February 9, 2020
Pain in the b**t
December 17, 2019
Citi?
October 20, 2019
Block this number!!
September 23, 2019
Claims to be Citibank calling repeatedly back to back and left suspicious automated message
August 22, 2019
F*****s keep calling.
July 25, 2019
How do you block an unknown caller
July 21, 2019
Block it
June 4, 2019
They hung up before stating what they wanted.
May 1, 2019
Citi Cards
April 15, 2019
Temp
April 7, 2019
CitiBank
February 6, 2019
Robocall pretending to be Citibank
December 21, 2018