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(866) 532-0423
Debt Collector
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texts from this number
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Analytics
8 hours ago
Last call
1,908,846
Total calls
275
Total blocked texts
375
Allowed texts
5,225
User reports
Call transcript
thank you for being a part of the City Bank family we know you're busy but if you could please just take a few minutes to log in at www.citycards.com to review your account status it would be appreciated if you would prefer to call us please feel free to as it is always great to get a chance to speak with 1 of our valued clients our toll-free number is █████ once again thanks for being a valued City Bank customer
Comments 95
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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Unknown
October 23, 2024
The label says Capital One bank but the message is Citi bank. Scammers!
August 11, 2024
They Keep trying to get us to pay
July 9, 2024
Debt collectors
April 15, 2024
Debt collectors for capital one
April 14, 2024
annoying
August 6, 2023
Owe zero debt, scam?
July 14, 2023
Credit Card
May 30, 2023
telemarketer
May 14, 2023
Citibank Stock Dept.
April 17, 2023
Late payment
March 28, 2023
Amazing job
March 15, 2023
Harassment
February 11, 2023
Bank One
October 23, 2022
Fake phantom debt collection scam by Puta'ng Ina Ka criminals phoning from the Philippines. This is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a bank (often impersonating Chase, Credit One, Wells Fargo, Citibank, Bank of America, Capital One, or American Express), debt collector, credit agency, billing department, lawyer, or law enforcement and threatens to sue or arrest you using lies, harassment, and intimidation to collect on fake debts that you do not owe. Debt collection scams are very common because many people carry debts, so it is easy for scammers to phish for gullible victims. And debt collection scams have vastly increased this year to prey upon the larger number of people in debt. The Filipino scammer asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. The scammer may say "I am calling on a recorded line" just to sound official, but it is fake! The scammer either mentions an unpaid debt and past due amount that must be paid immediately or says that they have frozen your account due to fraudulent activity. The scammer then asks for your online banking login credentials, Social Security number and date of birth "for verification purposes", and says you can settle the debt by paying with a credit card, prepaid debit card, or eBay gift card, or demands that you wire transfer the payment, or asks for your bank account/routing number. Or the scammer pretends to offer a "50% settlement" deal where "you only have to pay half" of your fake debt. About 55% of North America scam calls come from India and 40% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing scams, posing as electric utilities, Verizon, AT&T, or Comcast, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. India scammers often rotate through fake Social Security, subscription auto-renewal, pharmacy, and pre-approved loan scams on the same day. Philippines scammers run more auto/home/health/life insurance, Social Security and Medicare identity theft, and fake charity donation scams. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are usually scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India scam plays a fake Amazon recording. Amazon account updates are emailed, not robo-dialed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but verify the number that the recording tells you to phone or just call the number printed on your credit card. India scammers impersonate AT&T DirecTV, Comcast, or a cable/Internet company, offering fake discounts or service upgrades. Indians impersonate the IRS and Social Security Administration. The IRS/SSA never make unsolicited calls and never threaten to arrest you; they initiate contact via postal mail. Real lawsuits are not phoned in, especially not using pre-recorded threats lacking details; legal notices are mailed/couriered. The police, FBI, DEA never phone to threaten arrest; they show up in person with a warrant. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
Debit collection
August 14, 2022
Relentless.
August 7, 2022
Block all debt collectors
May 4, 2022
Not Capital One
March 14, 2022
Unknown number to me
January 12, 2022
scam
December 26, 2021
Debt scam
November 24, 2021
Trying to initiate a unsolicited loan
October 30, 2021
They call 3 to 4 times a day at all hours telling me I need to call them back because it’s something urgent regarding my bank account and they are just fraud scammers very persistent do not answer
October 8, 2021
Capital one
September 1, 2021
not legitimate
May 29, 2021
I don’t have the money.
May 16, 2021
Citi bank Credit Card division
February 26, 2021
Fake phantom debt collection scam by madarchod criminals phoning from India and pretending to be Citibank. This is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a debt collector, bank, credit agency, billing department, lawyer, or law enforcement and threatens to sue or arrest you using lies, harassment, and intimidation to collect on fake debts that you do not owe. Debt collection scams are very common because many people carry debts, so it is easy for scammers to phish for gullible victims. And Indian debt collection scams have vastly increased this year to prey upon the larger number of people in debt. The India scammer asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. The scammer may say "I am calling on a recorded line" just to sound official, but it is fake! The scammer either mentions an unpaid debt and past due amount that must be paid immediately or says that they have frozen your account due to fraudulent activity. The scammer then asks for your online banking login credentials, Social Security number and date of birth "for verification purposes", and says you can settle the debt by paying with a credit card, prepaid debit card, or eBay gift card, or demands that you wire transfer the payment, or asks for your bank account/routing number. About 80% of North America scam calls come from India and 15% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as an electric utility, Verizon, AT&T, or Comcast to say your service is suspended, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, subscription auto-renewal, pharmacy, and credit card offer scam within one week. Philippines scammers focus more on Medicare and SSN/identity theft. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are emailed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. Some scams ask for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers and prepaid debit cards laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
February 19, 2021
various Internet cites state this is a fake Citibank number
January 24, 2021
true spammer and "phishing" caller.
January 2, 2021
BLOCKED
December 31, 2020
Call Gitmeid law firm
November 29, 2020
I don’t want unwanted callers to know I’m using RoboKiller
November 2, 2020
I owe a payment
November 2, 2020
Collector Capital One Bank
October 28, 2020
My bill is paid
September 28, 2020
scumbag india goat herder stealing your money
September 27, 2020
Block number
September 16, 2020
Block
September 6, 2020
After me says bill collector
August 31, 2020
We don’t have past due s**t
August 6, 2020
Soliciting? Don’t have an account w/this bank. Don’t know why they keep calling???
August 6, 2020
THIS IS NOT CITIBANK! THIS IS A SCAM! This should not be an ALLOWED phone call! I received several calls from 866-532-0423 this past week and they either pretend to be collecting on an unpaid Citibank debt or they pretend to lower your interest rates. In all cases, they ask for all your credit card numbers and Social Security number. No real bank will call you and ask for your full SSN on the phone!!!! And another reason that this is a definite scam is that I have never even had a Citibank credit card. And this is NOT a call from Russia credit services as previously posted by the "Pros n Cons" user who is likely the Indian scammer himself who posted a fake comment to redirect the blame of phone scams to Russia, when the foreign accents of most phone scams are very obviously Indian and not Russian, with some Philippines scammers sometimes. If you watch enough news or movies that have Russians and Indians talking, you know that their accents differ considerably. In fact, I have never heard a single Russian-accent phone scammer. Russia and China government and individual thieves try to catch much bigger fish by hacking into business and government websites and email phishing, and the Indians also email you viruses. This "Pros n Cons" user is an obvious Indian con job whose fake post really should be deleted. There are some RoboKiller comments saying that a call is legit that look like obvious disinformation campaigns posted by the scammers themselves. So just like there can be fake customer reviews on Amazon and fake movie reviews on IMDb praising a product or movie, you also have to watch out for fake RoboKiller comments saying that a call is valid lol! And always remember this: scammers can spoof a fake Caller ID name and number faster than you can change your underwear. I am still amazed at the number of people who claim that a fake number is valid just because the Caller ID looks legitimate.
August 2, 2020
Bill
July 20, 2020
Call from India
July 18, 2020
Block
July 11, 2020
Being taken care of by Freedom/Simple Path
July 7, 2020
Do not recognize
June 23, 2020
Citi Card
June 18, 2020
Citi Bank not spam
June 17, 2020
Said they were with Aetna part D and would I call them back with a code so they would know it was me. I did not call them back.
June 9, 2020
Credit card offer
May 29, 2020
I don’t have any Capital One accounts.
May 25, 2020
They call non stop. I never answer.
May 14, 2020
keeps calling
May 11, 2020
Does not give the option to take your number off the list (my number is on the Do Not Call list anyway)
May 4, 2020
Offering interest rate savings
May 1, 2020
Spokeo lists all sorts of bad things associated with this number.
May 1, 2020
Credit card interest scam.
April 30, 2020
Card member services
April 24, 2020
Claims to be citibank and gives a site to go to to check your account. I don't have an account at citibank. Another poster said "called that bank directly and asked if they knew someone was claiming to be Citibank from the 866-532-0423 number. The agent said Yes, they know, and no, it's not citibank."
April 22, 2020
Curious as I have no debt
April 21, 2020
Ok to block
April 21, 2020
This is Citibank
March 26, 2020
Payment
March 24, 2020
Citi
March 24, 2020
This is a fake credit services scam call by criminals phoning from Russia, trying to steal your credit card number, Social Security number, and personal information. There are hundreds of these Russian scams where they offer to lower the interest rates on a fake student loan that you do not have, consolidate all your debts at "0% interest", or give you an unsecured $100,000 line of credit. This call begins with a pre-recorded robotic speaker who pretends to be a credit and loan service. The robotic English message is generated using text-to-speech translation software to disguise the origin of this Russian scam. If you respond to the call, then you get transferred to the West Russian scammer who tells you that because of your good credit history, he can offer you lower interest rates... he just needs your credit card number and SSN "for verification purposes". More than 95% of all North America phone scams originate from crowded phone rooms in Russia that run numerous fraud, extortion, and money laundering scams every day such as pretending to be a fake pharmacy, posing as fake Social Security or IRS officers collecting on "unpaid back taxes" or fake bill collectors threatening you for fake unpaid debts, pretending to offer fake health insurance, car warranty, and debt, student loan forgiveness, credit card consolidation services, posing as Amazon to falsely say that an unauthorized purchase was made to your account or that your Prime membership was auto-debited from your credit card or bank account, posing as Microsoft or HP to say that your software needs renewal or they detected a problem with your computer, pretending to be DHL, UPS, FedEx or a bank, falsely stating that they installed ransomware virus on your computer and you need to pay them money, etc, and the scammers try to steal your credit card, bank account and routing number, or Social Security number and personal information. Some Russian scammers try to gain your trust by looking up the name associated with your phone number and asking for you by name when they call. Many Russian scammers now phone you with an initial pre-recorded robotic person speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their Russia phone room, but then you speak to the West Russian scammer when you take the bait and respond to the pre-recorded message. Russian scammers often either use disposable VoIP phone numbers or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using fake names and phone numbers that show up on Caller ID. Russian scammers often spoof fake toll-free Caller ID numbers. Russian scammers do not care about the U.S. National Do-Not-Call Registry and asking scammers to stop calling has no effect. Never give an unknown caller your credit card number or Social Security number. Companies who already have your information may ask for the last four digits of your Social Security number for verification. Some Russian scammers ask for your bank account and routing number or ask you to wire transfer them a payment, giving a fake explanation that they cannot accept a credit card or personal check. This is an instant scammer alert because scammers can withdraw money if they know your bank account and routing number (e.g. counterfeit cashed checks) and illegal wire transfers are far less traceable than unauthorized credit card charges. Russian scammers may threaten to have you arrested, but the IRS, Social Security Administration, and debt collectors cannot threaten to arrest or sue you on the phone; they are required to send you paper notices by registered mail. If the scam sounds very authentic, ask the scammer for their verifiable company name, street address, and a callback number, which all real businesses will provide. Every Russian scammer will immediately fail this test since they all use spoofed fake Caller ID numbers or Non-Fixed VoIP numbers (e.g. Skype or Google Voice) that they quickly dispose of. Never trust any unsolicited call because they are mostly scammers, usually with a slight or strong West Russian accent, and most scam calls originate from Russia.
February 22, 2020
[deleted]
January 27, 2020
THIS IS NOT CITIBANK!
January 24, 2020
annoying
January 23, 2020
Constant harassment
January 4, 2020
Citi card
December 4, 2019
Citi
October 21, 2019
Citi Bank
October 6, 2019
Block this number
October 3, 2019
Citibank scam
July 11, 2019
Dad your father your mother your your sister also dead today weather only
July 5, 2019
Citi bank
June 18, 2019
Citi Bank
May 21, 2019
Citibank
March 31, 2019
Too many calls
March 30, 2019
Has been blocked but still gets through my phone many times daily.
March 28, 2019
Take my submission
March 27, 2019
Smoothie place open
March 19, 2019
Citi bank
February 3, 2019
Syncrony bank
December 6, 2018
Debt collectors:
November 24, 2018
This number is Citibank calling me to let me know my payment was past due. There was a mix up on the set-up of my auto-payment. I called Citibank’s number on my credit card to confirm.
November 23, 2018
Citi Cards
November 11, 2018
Credit card company Citibank
November 8, 2018