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Pharmacy
Positive
User reputation
Allowed
Robokiller status
Analytics
39 minutes ago
Last call
152,362
Total calls
1,530
User reports
Comments 62
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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optumrx
September 21, 2023
Do not say anything. Scammer tries to record you voice by answering yes or no. If you respond the scammer can use your voice to bypass security voice authentication prompts on certain types of accounts.
November 10, 2022
I dont trust this. I never receive calls about refills from anyone other than my pharmacy i get my meds at. This seems very odd and wouldnt trust it
October 3, 2022
I called my mail order pharmacy and it was not them. Can you check into this? I can imagine this could turn out to be an issue for some seniors.
August 24, 2022
Legit business Health insurance company
July 6, 2022
I do not use OptumRX. I decided to test this when I got the voice recording that said to call back and enter the number code that they gave me. When I called back, it didn't ask for the code, because it recognized the number I was calling from. It did ask me for the year of my birth but not the date. Then it mentioned a current prescription that I already do have. It asked me if I wanted to connect with my Walmart pharmacy. All this time, I was thinking this was a scam and I would get some bogus pharmacy. I said yes connect me with the Walmart pharmacy. It did that. I happen to know the pharmacist. When the call went through I asked what town I was calling, and they verified that it was the town that I live in and then I asked to speak to the pharmacist and he picked up right away. So it DOES connect you with your pharmacy. They said it wasn't a bogus phone call. It is indeed OptumRX. Some new thing that they're doing. BUT - This is bona fide proof that YOUR INFORMATION IS NOT SECURE if they were able to obtain my phone number and the year of my birth when I had to verify, as well as the prescription information! Where did they get that from? I don't like getting calls like this, so I just blocked their number. If I need something from my pharmacy, I'm perfectly capable of ordering a prescription refill online (which is my preferred method), or calling them myself.
June 25, 2022
Left a message asking me to call them back at a non working number. This number was not listed anywhere on my OptumRX plan card.
May 19, 2022
Optum RX Pharmacy Benefits Manager
March 24, 2022
Optimum Prescription
March 18, 2022
great feature, works great!
February 23, 2022
Scam
February 8, 2022
somone is constantly adding a melvina and using my phone number
February 6, 2022
This number called twice within 1 min (common tactic to overcome autoblock on some phones where numbers with no caller ID are ignored unless they call back quickly). Left a message saying they were from OptumRx with information about my prescriptions. But they used they used my husband's name (but I'm the insured individual). Provided a 7 digit code to call back with "important health information." the call back number was different than the number that a called. Neither number is on the OptumRx webpage (I'm a pharmacist, and neither number they provided looks familiar). Neither of us have used OptumRx, and my employer doesn't use them either. Called both numbers back from a Google Voice number and neither announced the name of the company just "thanks for returning your health plan's call." Clearly a scam.
January 31, 2022
Wrong number
January 26, 2022
Spam computer call
January 7, 2022
Pharmacy for many large group plans like Blue Cross
December 16, 2021
This is a bogus robocall telling you to call another number. It's a scam.
December 14, 2021
Robocall
December 10, 2021
OptumRx
November 15, 2021
Enbrel
November 3, 2021
Mail order pharmacy, refill questions
October 1, 2021
OptumRX Pharmacy
September 7, 2021
Unknown number to me
June 3, 2021
Online drug store
May 12, 2021
I get my meds to Norge pharmacy
May 6, 2021
Allow
April 24, 2021
Called their website's number (different than this number in the vm message). They confirmed this was also their number. Seems to be an Add On service option for prescription management and delivery, affiliated with BCBS. May be a legit service/company, but they are also using robo calls to market their company and solicit your business in a spammy way. I'm not aware of any required change by insurance and service providers to work through OptumRx for prescription management.
March 11, 2021
United Healthcare Perscription Plan
February 22, 2021
Allow
February 20, 2021
Pretends to be optum rx
January 28, 2021
Optum rx
December 15, 2020
I’ve never had a prescription through them in my life, I’ve never even heard of them. Do not answer.
October 2, 2020
To get personal data
September 16, 2020
Pharmacy - do no block
August 21, 2020
Medical
July 20, 2020
Pharmacy
June 30, 2020
Pharmacy insurance
June 24, 2020
Optus Rx
June 20, 2020
Wrong number
June 8, 2020
OK
May 21, 2020
Allow this caller
May 8, 2020
My insurance company. Please don’t block
April 24, 2020
Pharmacy scam
March 5, 2020
I do not have optum RX. Believe this is spam.
February 18, 2020
Optum Rx Pharmacy
January 7, 2020
Important number. Do not block.
January 7, 2020
I DO NOT TAKE PRESCRIPTIONS! So therefore this whole call was BOGUS! Nothing needs "refill" because there is NOTHING to refill. Very BAD robocall. Called SEVEN (7) times within 10 min, some blocked by Hiya, but not all. I answered the last one. Foreign accent, bad sounding robocall, had my first name somehow, robo asked if I was _____ which I could not understand. I was silent for a bit, then hung up. I guess that after getting answer they didn't call for the eighth time! They called day before yesterday too, that's why I had blocked it on Hiya. They kept CALLING BACK, 7 times in 10 min!
December 18, 2019
Uses friends name. Robo killer expires every day and needs to be reset
December 4, 2019
Allow call please
October 3, 2019
Since I have a caller I’d assigned to this number l, why would your app label it as a robocall?
July 30, 2019
Do I all Optum RX
July 22, 2019
They want me to renew my medicine with them
July 16, 2019
Think it’s ok
July 10, 2019
Optum Rx
June 25, 2019
C*S Pharmacy
May 28, 2019
OptumRX robocall
May 20, 2019
Pharmacy
April 24, 2019
This is my pharmacy.
April 17, 2019
Recording
March 29, 2019
Optima Rx refill reminder
March 26, 2019
Let the call through
March 15, 2019
OptimaRX
January 30, 2019