hi this is Avery Lockwood calling from the tax review and resolution office I'm reaching out because your account has entered a verification stage and we currently have access to a direct verification line that allows us to provide exact confirmation live on the phone without transfers or delays this verification confirms whether anything remains unresolved and whether help mediation or abatement options are still available during this review window these verification periods are limited and once they close access to certain options can change quickly this is a brief but important verification call it's currently the only way to receive exact confirmation before acting please call back today at █████