The telephone number is legitimate... for the Lake Wales, FL branch of Bank of America. It is a spoofed number (our caller ID also showed "Bank of America"). When I asked if this was Bank of America, the scammer said he was with some card services company that "works with Bank of America". I knew it was a scam when he told me my Bank of America card was issued in our business name... it's actually a personal card, in my personal name, that is in no way associated with our business. The robo call was identical to the infamous "Card Services" (Rachel) scam call about lowering your interest rate. They are trying to get your card number and other personal information so they can open a fraudulent account in your name, and/or use your exist card to steal money. The scammer even gave me a Bank of America phone number to call so I could "verify" that he was legitimate (800-205-6247). It answers like a legitimate Bank of America phone, but in reality is another fraudulent telephone that the scammers have set up. Be cautious... Bank of America is not going to call you unsolicited with these kinds of lower your interest rate offers.

April 10, 2020