hello this is Nancy with us tax today is Monday I'm calling regarding a time-sensitive matter involving tax balances or unfiled tax returns that still need to be addressed a notice was recently sent outlining programs that are available which will significantly reduce or even eliminate the amount you owe these programs are not always available and this may be our final attempt to reach you before they expire it is important that you call us today so we can complete a tax investigation and get you approved for 1 of these programs our █████ and get █████