hello this is an important update regarding your outstanding state or federal tax balance it appears your tax balance qualifies you hi this is Brian I'm reaching out about your outstanding state or federal tax balance or past due return your tax balance is eligible for the Fresh Start relief program and potential penalty abatement and I'm sure you're aware that interest continues to █████ on that balance until it's resolved with deadlines fast approaching myself or a member of my team is ready to discuss your resolution options please give me a call at █████ more time that's █████