The agency sent me a letter about an unpaid balance from a closed account. I called them to verify it, and they responded with proper documentation. The representative didn’t rush me and gave me time to think about my options.

May 20, 2025

I received a call from the debt collector regarding a bill I had honestly forgotten about. The representative was calm, explained the nature of the debt, and gave me a chance to ask questions. I didn’t feel pressured to pay right away, and they even offered to send documentation so I could review everything before committing to a resolution.

May 19, 2025

I wasn’t expecting to hear from a collector, but when I did, it was handled professionally. I appreciated that they didn’t try to push a payment on the first call.

May 16, 2025

They contacted me regarding a past account. The process was relatively smooth, and I appreciated that they verified my identity before proceeding. The communication could be more frequent or consistent.

May 15, 2025

Caller introduced themselves as part of a third-party collection agency. They stated they were trying to collect on a past-due account. The agent was patient and explained the call clearly. However, I could not verify the debt and asked for written communication instead, which they agreed to send.

May 14, 2025