The agency contacted me about a legitimate credit card balance. The process of paying it off was simple, though the online system could use improvement. Support was reachable and responsive.

August 8, 2025

The collector respected my preference to communicate via email only. All correspondence after my request was handled electronically.

July 24, 2025

They worked with me to divide the payment into smaller portions. Each installment was acknowledged without delay.

July 23, 2025

These guys have claimed to sent me letters saying this below on voice mail. We have mailed a validation letter for your records to my address. in a lawyer, Arizona to resolve this matter efficiently. Please call our office. Directly by dialing 855-614-2131. This is an attempt by a debt collector to collect a debt. Your prompt cooperation is appreciated thank you…” Truthful I don't have any outstanding debts and every time these guys call i block them and they keep using different numbers - they been saying for over a month they have sent me letters and never have received them. I just keep getting the calls this is absolutely a scammer, they will keep using the same pitch with different numbers. they even don't identify themselves with a company name

July 16, 2025

Been receiving a call every day from this number, it is absolutely a scam that they make sound VERY much like a debt collector. They had most of my information correct, except my email address and also were claiming that I put my (even then) ex husband down as a reference. I unequivocally know I never took out any of this debt, and when I began to push that and ask for a paper copy rather than updating my information (the robo call already claimed that they had sent something) she very quickly told me she couldn't do that and I could dispute the debt and hung up as fast as she could. Never told me a dollar amount, buried me in BS information about the "loan" that was crap, claiming it "could have come from any of these locations" (a debt collector would KNOW which "location" it came from) and I am sure, if I would have had debt and not known for sure if this was possibly mine they could have gotten my banking information. Do not be fooled! This is NOT a debt collection group.

July 16, 2025

The calls came at inconvenient times, but when I picked up, the representative was calm and informative. Overall, just a standard interaction.

July 11, 2025

After making my final payment, I received documentation that showed the balance at zero. The process was calm and well-paced.

July 2, 2025

The experience was neither good nor bad. I was able to set up payments online and close the matter. Customer service was average but responsive.

June 26, 2025

I chose to pay the amount in full rather than enter a payment plan. They processed it quickly and sent a closure letter.

June 24, 2025