The agency contacted me for an unpaid parking fine. The representative gave me the exact citation number and date, which helped me verify it. I paid using their online platform, and the process took under ten minutes.

August 12, 2025

I received a settlement offer that I was able to accept, and they confirmed everything in writing.

July 25, 2025

They reached out via letter and phone. While the follow-ups were consistent, they were never hostile or inappropriate in tone.

July 14, 2025

I had no previous contact with the agency before the notice. They explained who they were collecting for and how the total amount was calculated.

July 3, 2025

The agent explained everything in a clear and structured way. The interaction was strictly professional. I wouldn’t call it positive or negative — just necessary.

June 26, 2025

I wasn’t sure if my debt had passed the statute of limitations. They explained my rights but still offered a voluntary resolution path.

June 24, 2025