I worked with this company to create a payment plan. They followed the correct steps and didn’t pressure me into anything beyond what was owed. Overall, it was handled in a functional way.

August 8, 2025

I asked for a one-time settlement, and they responded with a formal offer. It wasn’t particularly generous, but the option was there.

August 7, 2025

I made my final payment recently. They marked the account as closed and sent a letter verifying it.

July 23, 2025

I didn’t like being contacted, but the rep gave me time to ask questions and decide on my next steps. I’d call the experience neutral overall.

July 11, 2025

There were some delays in follow-up emails, but once I got through to the right department, they helped me clarify my balance and payment expectations.

July 11, 2025

My balance originated from a closed checking account. They had accurate records and didn’t push me to resolve it faster than I was ready for.

July 2, 2025

Had to deal with this agency last year. They kept communication short and to the point. Their tone was neither rude nor especially friendly. Overall, a standard interaction.

June 26, 2025

Once I agreed to a payment plan, the agency stuck to it without issue. Each payment was acknowledged via email.

June 24, 2025