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Debt Collector
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Analytics
December 19, 2025
Last call
57
Total calls
3
User reports
Reported category
Debt Collector
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Call transcript
happy Friday this is marabel Knox calling from the final review coordination unit at the tax resolution and mediation agency
Comments 14
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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This company notified me of a balance that was transferred to them. They explained why it was transferred and provided the original details I needed to verify it.
July 21, 2025
The representative was formal and walked me through the steps to resolve my account. I appreciated the clarity, even if the tone was impersonal.
July 17, 2025
I dealt with this collector through their website portal, which allowed me to download statements and chat with a support agent. It was helpful to have a digital option that didn’t require phone calls.
July 9, 2025
dirtbag scammers
July 1, 2025
I contacted them first after receiving a letter. The person I spoke to remained professional and gave me time to review before committing to anything.
July 1, 2025
I love to send them porn gifs telling them to eat a dick
June 27, 2025
This is a scam. Do NOT answer these calls. These people need to get a life.
June 27, 2025
I was left a message with no onformation or phone number, no idea who they think they're collecting for but I know I do not owe anyone anything. So I won't be answering their 855 number call. It has to be a debt scam as I am debt free.
June 26, 2025
They reached out about a credit card debt from a few years back. I was surprised, but they explained the collection process and helped close it properly.
June 24, 2025
Their letters were clear but repetitive. I wish there were more personalized communication, but they did what was required.
June 23, 2025
I had to follow up a few times to get a receipt. Other than that, the agency was consistent and reasonable in how they communicated.
June 18, 2025
The experience was about what I expected from a collection agency — no frills, just direct discussion about the debt and how to pay it.
June 16, 2025
I worked with them over a two-month period to resolve a balance. The process included a few calls and email follow-ups. It was neither overly difficult nor particularly smooth—just neutral.
June 11, 2025
The company reached out after acquiring my account. The email included a reference number and links to FAQs. I called and was able to clarify everything in a short conversation. It wasn’t a remarkable experience either way.
June 6, 2025