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Debt Collector
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Analytics
August 28, 2025
Last call
21
Total calls
0
User reports
Reported category
Debt Collector
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Comments 12
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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The representative carefully went through each charge on my account to ensure I understood them.
August 4, 2025
. The agency’s communication style was formal but not unfriendly. I appreciated that they didn’t make assumptions and stuck to the facts.
July 21, 2025
The agent stayed calm even when I was frustrated. That helped keep things from escalating.
July 17, 2025
They offered to let me choose my payment date within a 10-day window each month. The added flexibility was helpful since my income fluctuates slightly.
July 9, 2025
I appreciated the structure of their communication — initial notice, follow-up, documentation. Everything was in order.
July 1, 2025
This agency was one of several I’ve dealt with. They were average in terms of service and did not cause any unnecessary problems.
June 24, 2025
I wasn't sure how to approach the situation initially, but they walked me through my options. Nothing extraordinary, just a clear path to resolve the account.
June 23, 2025
I had a decent experience. They didn’t make it more stressful than it needed to be. Everything was done in a methodical way.
June 18, 2025
The phone representative explained the steps for setting up a payment plan. The options were standard and clearly laid out.
June 16, 2025
They contacted me regarding a balance I hadn’t expected. While I didn’t like receiving the notice, the handling of it was done respectfully.
June 11, 2025
This agency reached out to me about a balance that had been transferred to their office from another creditor. I wasn’t initially sure of the debt’s legitimacy, but they allowed me time to investigate and verify. Their follow-up was timely, and the tone remained neutral during all conversations.
June 6, 2025
I received several calls and voicemails before I returned the call. When I finally spoke with someone, they explained that the debt was related to a utility account I had closed a while back. The balance wasn’t huge, but I didn’t realize there was a remaining amount. They provided the necessary documents and gave me the option to pay online. It was a standard process, handled professionally.
June 3, 2025