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Debt Collector
Positive
User reputation
Allowed
Robokiller status
Analytics
September 3, 2025
Last call
30
Total calls
0
User reports
Reported category
Debt Collector
Learn MoreComments 12
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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The representative I spoke to remained polite and focused on the account information. Although it took a while to receive confirmation, they eventually sent everything I needed.
July 22, 2025
The person I spoke with didn’t offer a lot of flexibility, but they were patient enough to answer my concerns. It felt very by-the-book.
July 18, 2025
It took a while to reach someone, but when I did, the agent was clear about the process. Not overly helpful, but not rude either. It was an average customer service experience.
July 10, 2025
They contacted me regarding a balance I wasn’t fully aware of. I asked for documentation, which they eventually provided. The matter was resolved after several calls.
July 10, 2025
I disputed the amount and was given a window to send documents. The collector paused collection activities while the issue was reviewed, which I appreciated. The outcome was neutral.
July 2, 2025
The collection process was by the book. I received the required disclosures and a breakdown of the debt. It wasn’t a friendly call, but it was handled correctly.
June 27, 2025
Calls came during business hours and never on weekends. Their schedule was consistent and within regulatory norms.
June 25, 2025
I settled the balance online and received an automatic confirmation. The system worked well, but the design was a little outdated.
June 19, 2025
I received a notice about an old phone bill. After verifying it, I paid online and didn’t have to follow up again.
June 17, 2025
I reached out about a past utility bill. The representative answered with a greeting, went through security verification, and then shared the breakdown of charges. It was all straightforward.
June 12, 2025
They respected my request to communicate only by email. I received a summary of each conversation, which helped me track the case.
June 10, 2025
I was unfamiliar with the agency, but after speaking to a representative, the process became clear. They gave me time to review everything and offered a reasonable settlement.
June 4, 2025