I received both written and verbal communication about my account. The details were consistent across both formats.

August 4, 2025

They contacted me after hours, which I didn’t appreciate, but overall, they respected my preferences once I communicated them.

July 21, 2025

I had some questions about the balance, and they were willing to verify it. The representative wasn't rude, but also not very accommodating.

July 17, 2025

They explained the difference between a paid collection and a settled one, which helped me decide how to approach resolving the debt. There wasn’t any hard-selling involved.

July 7, 2025

I had to call in to update my contact information. The agent handled it quickly and without extra questions.

June 24, 2025

I didn’t recognize the debt, so I asked for supporting documentation. They provided it within about a week. Once confirmed, I made arrangements.

June 23, 2025

They didn’t call excessively, which surprised me. The tone was consistent and neutral in every message.

June 18, 2025

I got a collection notice in the mail, and it had all the required information. When I called to verify, the rep was informative but not overly friendly.

June 16, 2025

I was contacted about a past account. While I didn’t enjoy dealing with it, the agency provided all the necessary information and stayed professional.

June 11, 2025

The debt collector called about a gym membership balance. The tone was firm but not rude. I negotiated a settlement and got it handled within a couple of calls. A typical experience.

June 6, 2025

After verifying my identity, the representative explained the debt and where it came from. I was allowed time to look into it further, and they followed up without being aggressive. I appreciated that they offered some flexibility when it came to settling the balance.

June 3, 2025