They stuck to policy. When I requested account information in writing, they mailed me a copy within the week.

July 22, 2025

There were delays in response time, but they eventually got back to me with the necessary information.

July 18, 2025

They acknowledged the age of the debt and gave a clear explanation of how it could still be pursued under state laws. There was no attempt to mislead.

July 9, 2025

Their online portal worked well. I didn’t need to contact them again after my payment, and I received a confirmation email immediately.

July 1, 2025

After receiving multiple letters, I called the agency to resolve the matter. The representative gave me clear instructions and offered a small discount if I paid in full. I accepted and received documentation once the payment was complete.

June 27, 2025

The account was passed to them from the original lender, and they explained that clearly.

June 25, 2025

I requested to remove a recurring payment after completing my final installment. They processed the request with no hassle.

June 19, 2025

Their online system wasn’t working one day, but the representative guided me through a manual payment instead.

June 17, 2025

They let me know upfront that the debt could affect my credit if unresolved, but the statement was not phrased in a threatening way—just an honest disclosure.

June 12, 2025

The collector explained their process during the initial call, including what would happen if I disputed the debt or chose to settle it. They stayed focused on the facts and gave me time to respond.

June 10, 2025

The collection agent I spoke with had all the necessary information ready and explained my rights. I asked several questions and received thoughtful responses. Everything was handled professionally

June 4, 2025