I appreciated that the representative kept discussions focused on facts rather than emotions. They explained payment options, fees, and possible reporting effects. While the tone was somewhat distant, it ensured the process remained professional and clear.

November 19, 2025

When I moved, I thought I had settled my last electricity bill, but turns out I still owed a small amount. Instead of an overdue collections notice, they just sent me a friendly reminder with a breakdown of the balance. No scare tactics, no crazy late fees—just a simple way to pay and move on. More companies should handle things this way.

February 19, 2025

Almost got myself into trouble forgetting about a car payment. I expected a crazy amount of calls, but instead, I got a professional message with my options. They even let me set up a catch-up payment plan without any unnecessary back and forth. I really appreciated how smooth it was—no intimidation, just business.

February 19, 2025