I asked for written confirmation of the debt, and they sent it quickly. The response was efficient and addressed my concerns.

August 5, 2025

My account was handled neutrally. The agent wasn’t overly pushy, and they laid out payment terms clearly. I appreciated the direct communication.

July 22, 2025

They contacted me about a medical bill. The rep explained how the account ended up with collections. The process was informative and formal.

July 18, 2025

They contacted me about a medical bill. The rep explained how the account ended up with collections. The process was informative and formal.

July 18, 2025

Even though I didn't make a payment during the call, the agent thanked me for my time and said they'd note the account accordingly. There was no attempt to make me feel guilty.

July 9, 2025

There was a balance from an insurance co-pay that I hadn’t noticed before. The collector explained how it was transferred to their agency. No excessive pressure — just clear communication.

July 1, 2025

Their online portal made it easier to resolve the debt without having to speak on the phone. The interface was straightforward, and I received confirmation of payment via email and mail.

June 27, 2025

They called me about a balance I had already partially paid. After checking their records, they confirmed the correct remaining amount. The process was fair, and communication stayed professional.

June 26, 2025

After I disputed the debt, they paused further communication until verification was complete. This seemed in line with regulations.

June 25, 2025

The calls were frequent, but they stopped once I requested written communication only. They respected that preference.

June 19, 2025

I received monthly letters from this agency. They were clear but repetitive. Once I contacted them, they stopped the mailings after I paid.

June 17, 2025

needed to update my records with them and resolve a longstanding balance. They were organized and gave clear steps to take. Everything was documented and filed accordingly

June 11, 2025

Everything was handled via email after initial contact. I appreciated having things in writing, and the representatives responded within one to two business days.

June 10, 2025

I received a voicemail followed by an email. The communication was timely and organized. I was able to log into their portal, view the account, and choose how I wanted to proceed.

June 4, 2025

I have good credit and all of my accounts are in good standing

April 21, 2022