The collector explained that the account was acquired from a previous agency. They shared the chain of transfer, which helped clarify things.

August 5, 2025

The calls were consistent until I responded. I didn’t find them overbearing, just persistent. Once I contacted them, the matter was handled fairly quickly.

July 22, 2025

Received several notices in the mail. The formatting was professional. The language wasn’t aggressive, just matter-of-fact.

July 18, 2025

I contacted the agency after getting a letter in the mail. They verified my identity and gave me details about the original creditor and what the outstanding balance was related to.

July 9, 2025

The agent I spoke to was professional, if a bit robotic. They went through the script but took the time to make sure I understood the terms.

July 1, 2025

The account had already been paid, and I sent proof. They investigated and removed the account from their system. It took a few follow-ups, but they corrected the error.

June 27, 2025

My payment was processed without issues, and they provided a receipt immediately.

June 25, 2025

I was skeptical at first, but after requesting debt validation, they sent supporting documents that matched my old account details.

June 17, 2025

After verifying the balance, I asked if they could send me a receipt after payment. They did, and it included everything needed for my records.

June 12, 2025

The collector respected my decision to delay payment until I could verify the debt. They paused further communication as I worked with the original lender to confirm.

June 10, 2025

They helped me understand how my balance ended up in collections. Although it wasn’t a debt I remembered, the documentation they provided cleared up the confusion. I chose a one-time payment option.

June 4, 2025