hi this is Tiffany calling from the resort fulfillment Department this is a courtesy call regarding a vacation package you previously purchased but haven't been able to use we've reached out to you multiple times to try to make contact us but have been unsuccessful our partners have allowed us to extend your vacation offer 1 final time so please take the time stop what you're doing and press the call back button on your phone right now or dial █████ so we can go over the details with you again that number is █████ this offer ends soon so act now don't █████