Yes, I received a phone call and forwarded it to voicemail and this is the message received: 18448174006 Deposited a new message: "Shooting team calling regarding your recently created service call, our records indicate that you are facing issues with your optimum services. The reason for our call is to perform some additional troubleshooting and try to resolve the issue prior to the scheduled technicians visit, enabling you to enjoy your services as soon as possible. You can return our call at 18448174006. Again, the number is 18448174006. For any questions related to new services or transferring of services, please contact 18662007273. And for any questions related to general billing, please contact 1 803 334857. Please reference the phone number associated with your account when calling in. Thank you and have a great day." The scammer asked me my name and telephone number and stated she would be able To assist me. After being placed on hold, she stated I had to update my services and to call customer care at the number she provided which is not optimum. I have a tech coming between 2-5PM today and I will be messaging Optimum on Messenger to insure my appointment a tech still going to come between those hours today as per agreement with rep on phone last night. This is a total scam from 18448174006 Deposited a new message: "Shooting team calling regarding your recently created service call, our records indicate that you are facing issues with your optimum services. The reason for our call is to perform some additional troubleshooting and try to resolve the issue prior to the scheduled technicians visit, enabling you to enjoy your services as soon as possible. You can return our call at 18448174006. Again, the number is 18448174006. For any questions related to new services or transferring of services, please contact 18662007273. And for any questions related to general billing, please contact 1 803 334857. Please reference the phone number associated with your account when calling in. Thank you and have a great day." Click here: 14699825001 to listen to full voic

April 9, 2024

Somehow these callers know when you have an upcoming Optimum technician appointment and will claim they can help you troubleshoot prior to it. Do not pick up, just let a real person come to your scheduled appointment. Optimum themselves say this: "Optimum never makes unsolicited phone calls to our customers. If you get a call from someone who claims to be tech support, hang up and immediately contact us." I believe this number is a scammer because Optimum is so unbelievably fraught with them. I've had other numbers call me claiming to be Optimum service reps, and they also knew my name and address. This info is most likely taken from data leaks. If you google this number, Reddit discussions come up with many people that have also gotten suspicious voicemails from this number, varying from minutes of random laughing in the background to a pre-recording that seems to have been taken from Optimum. Some believe there are customer service reps within Optimum that sell customer data, which is how they find out about scheduled technician appointments. Whatever the case, I can assure there is no downside to ignoring this number.

March 28, 2024

Technical support

March 6, 2024

Called to confirm my scheduled repair.

November 10, 2023

Was called by 1844-817-4006 , pretending to be optimum as we had problem with our cable in the last few days !

September 18, 2023

Regarding scheduled service call

July 17, 2023

Optimum

April 25, 2023

Cable Provider

April 20, 2023

Called about my needed service repair.

April 11, 2023

Fake Optimum worker

November 28, 2022

They keep calling and know I am having trouble with my optimum service and have an appointment scheduled. They are trying to "help" me prior to that appointment. Heavy accidents and seems like a boiler room from chatter in background.

November 23, 2022

November 15, 2022

Fake Optimum, Spectrum, AT&T DirecTV, Comcast, or Dish Network impersonation scam by madarchod criminals phoning from India. This is a fake Optimum (or Spectrum, AT&T DirecTV, Comcast, or Dish Network) scam by criminals robo-dialing from India, stealing your credit card, Social Security number, and personal identity information. The India scammer pretends to be from Optimum, Spectrum, AT&T, Comcast, or Dish Network and either tells you that your television or Internet service will be suspended due to unpaid fees, or that Optimum/Spectrum/AT&T/Comcast/Dish is offering special sales promotions, or that they are offering a service upgrade for a small fee. The fake promotion usually offers a special low rate for a 2-year or 3-year subscription, but you have to prepay $200 to $500 for the first 2 to 6 months in advance, and then the scammer asks for your credit card number or asks you to pay with prepaid gift cards or debit cards. Some scammers also ask for your SSN "for verification purposes". Or the scammer says your service is going to be suspended for some fake unpaid amount and again asks for your credit card number. About 55% of North America scam calls come from India and 40% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as electric utilities, Verizon, AT&T, or Comcast, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. India scammers often rotate through fake Social Security, subscription auto-renewal, pharmacy, and pre-approved loan scams on the same day. Philippines scammers focus more on auto/home/health/life insurance, Social Security and Medicare identity theft. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are usually scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India scam plays a fake Amazon recording. Amazon account updates are emailed, not robo-dialed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but verify the number that the recording tells you to phone or just call the number printed on your credit card. India scammers impersonate AT&T DirecTV, Comcast, or a cable/Internet company, offering fake discounts or service upgrades. Indians impersonate the IRS and Social Security Administration. The IRS/SSA never make unsolicited calls and never threaten to arrest you; they initiate contact via postal mail. Real lawsuits are not phoned in, especially not using pre-recorded threats lacking details; legal notices are mailed/couriered. The police, FBI, DEA never phone to threaten arrest; they show up in person with a warrant. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.

August 7, 2022