hello this call is regarding the status of your loan request my name is Isabelle Tyson I am the loan specialist with the funding Union working on your approval I have a few questions and before we can finalize your approval I need to speak with you if you have a minute please press 1 to be connected my underwriting notes show that we're just pending income verification and if you're planning to use the balance transfer option uh we'll need the account information for the balances you'd like to pay off again to speak to the underwriting and to finalize your funding you can press 1 once we speak we should be able to move forward with the next steps to be canceled and opt out press 9