hi this is Katie with customer service █████ today is September 30th now I'm reaching out to let you know you've been pre-approved for the new and updated 2027 financial hardship programs there's a few more that just came out yesterday uh these programs can offer up to 65,000 in relief with no interest on the payments the payments are super affordable everything you're looking for um █████ is the phone number please call me so I can educate you about all the programs you do qualify for such as a um there's another loan a non Loan program that allows you to get rid of your financial obligations with