this is a follow-up regarding your application we are holding your file open and a member of our processing team is available to speak with you now hi it's April again just checking in on your application we're still holding your file open and I'd love to walk through the next steps with you preliminarily things still look promising and I want to make sure you have a clear picture of what's available before we move forward if you have a couple of minutes please give me a call at █████ when you can that number again is █████ looking forward to speaking with you and I'll make this as quick and straightforward as possible