hi this is Karen Sawyer from HD LLC customer service █████ happy Monday um I'm reaching out to let you know that you've been pre-qualified for the new and updated 2026 financial hardship program so congratulations now these programs can offer up to 45,000 in relief with no interest on the payments so the payments are super affordable so everything you were asking for okay and when you call in there's another program we'd love to go with over with you it's a non- loan program that allows you to get rid of your financial obligations without taking on any more debt so no more robbing Peter to pay Paul and this helps you fix your credit okay uh █████ again █████ um when you call in we're going to educate you about all the programs that we offer um and that you are eligible for um and then we'll explain everything █████ you █████