hi this is Karen sorry from hdlc customer service █████ uh the reason for my call today it is Friday um March 27th uh you've been pre-qualified for the new and updated 2026 financial hardship program so congratulations now these programs can offer up to 65,000 in relief or more with no interest on the payments and the payments are super affordable because they're supposed to fit within your budget okay and the funds can also be used to um eliminate you know monthly obligations such as credit cards medical bills personal loans repossessions █████