hi this is Karen with hdlc customer service █████ I'm reaching out to let you know that you've been pre-qualified for the new and updated 2026 financial hardship programs so congratulations now these programs can offer up to 55,000 in relief with little to no interest and affordable monthly payments so everything you were looking for when you call in we'll go over another program with you that just came out it's a non- loan program that allows you to get rid of your financial obligations without taking on any more debt so no more robbing Peter to pay Paul and this helps you fix your credit uh █████