hi this is Marissa Dela Croix calling on March 3rd from the account review and eligibility services department at the tax resolution support center I'm contacting you because your account is still listed for confirmation under an active review there remains an opportunity to verify your status before updated program guidelines fully transition we provide access to a direct proprietary verification line with no wait allowing immediate and accurate confirmation this call is brief and informational Focus strictly on confirming eligibility and identifying any available options █████ and █████