Charter Communications had a data breach in May 2026, scammers are using leaked customer data to initiate scams. If the # doesn't show up at https://www.spectrum.com/policies/remove-phone-number it is a scam. Report the communication to https://reportfraud.ftc.gov/ and stopthescam@charter.com

June 29, 2026

This is actually Spectrum Business. They call every time I forgot to pay my phone and internet, before the issue a disconnect order. I don't usually answer these, but it reminds me to go pay my bill and avoid disconnect.

August 30, 2025

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April 12, 2022

This is a spoofed scam attempt that I verified isn’t Spectrum. Do not answer these calls!

March 20, 2022

Said was spectrum and knew my address and both full names on account. Called spectrum and they said it’s a scam. This garbage number calls at minimum 7 times a day.

March 18, 2022

robocaller making calls up to seven times a day. I finally answered and it replayed a recording about five seconds long of some hold music and "please stay on hold" so I hung up and blocked the number. I have never been a spectrum customer.

July 24, 2020

Spectrum Business. Called about our bill being past due. Needed that call.

March 5, 2020

This is a phantom debt collection scam! This is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a debt collector, lawyer, or law enforcement and threatens to sue or arrest you using harassment (repeated phone calls), lies, threats, and intimidation to collect on fake debts that you do not owe. Although more than 95% of all North America phone scams originate from crowded phone rooms in India that run numerous fraud, extortion, and money laundering scams every day such as pretending to be fake pharmacies, posing as fake Microsoft, Amazon, and Apple representatives, and pretending to offer credit cards and student loan forgiveness, some of these phantom debt collection scams are committed by Americans, but many phantom debt scams also come from East Indians using text-to-speech translation software to generate a pre-recorded message without a foreign accent. Another version of these phantom debt collection scams is the frequent extortion scams perpetrated solely by East Indians posing as Social Security or IRS officers threatening to sue or arrest you for fake unpaid back taxes. This scam call begins with a pre-recorded message that often includes robotic text-to-speech customizations of the message to call you by your name in order to make the message sound like a personal phone call and to gain your trust. It is easy to acquire huge phone database listings of millions of names associated with phone numbers and addresses and have the robo-dialer automatically say your name. The synthesized speech may also be recorded in Spanish or Chinese to target immigrants. The pre-recorded message usually also references vague and fake financial accounts that are unpaid, fake names of the debt collector handling your fake debts, fake ID codes for your fake debt, and they often falsely say "our numerous attempts to contact you at your home and workplace have been unsuccessful and this is our final attempt", which is all false and intended to make it sound urgent. You are then asked to either press "1" or phone them back, often at a different number since these scams spoof hundreds of fake Caller ID numbers, and then you actually speak to the East Indian scammer. The scammer then asks for your Social Security number and either tells you that you can settle the debt by paying with a credit card or demands that you wire transfer the payment for the fake debt or asks you for your bank account and routing number. Here is how to tell the difference between a real debt collector and a scammer: A debt collector must tell you information about your debt such as the name of the creditor, the exact amount owed, and if you dispute the debt, the debt collector has to obtain verification of the debt. A scammer either avoids providing this information or provides false information. A debt collector has to mail you a printed-on-paper "validation letter" within five days of first contacting you. If you do not dispute the debt in writing within 30 days, the debt collector has the right to assume the debt is valid. Scammers always pressure you to settle the debt immediately, often demanding that you make a money transfer from you bank that can be untraceable; this is very common with East Indian scammers posing as debt collectors and fake IRS officers. A scammer may threaten to tell your family and employer about your debts, but a real debt collector can only ask other people about your address, phone number, and place of employment; they cannot tell other people about your debts. Scammers will ask for your bank account and routing numbers and Social Security number, whereas real debt collectors will not. Ask the debt collector for their name, company name, street address, and a callback number, which all real debt collectors will provide. Every one of the thousands of East Indian scammers will also immediately fail this test since all of the East Indian scammers use spoofed fake Caller ID numbers or disposable VoIP numbers. If you suspect a scam, contact the creditor the debt collector claims to be working for and find out who has been assigned to collect the debt.

January 20, 2020

Spectrum business

July 12, 2019