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(800) 892-2253
Telemarketer
Positive
User reputation
Allowed
Robokiller status
Analytics
May 22, 2023
Last call
634,662
Total calls
15,672
User reports
Comments 112
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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Unknown
November 23, 2021
Not our company
August 3, 2021
Identity, phone#, email, & SSN stollen
July 25, 2021
Caller hung up
July 23, 2021
No cable
July 8, 2021
ANNOYING
June 30, 2021
repeated harassing calls trying to sell cable/phone/internet packages - just a boiler room reseller but they refuse to put me on a Do Not Call List. I hate these people.
June 24, 2021
Take off the list you are BLOCK
June 22, 2021
Spectrum scam.
June 22, 2021
Not Interested!
June 19, 2021
?
June 18, 2021
So glad to have this app. No more annoying unknown caller calls
June 17, 2021
Junk no answer
June 16, 2021
Telemarketer
June 16, 2021
June 15, 2021
Find it funny get a call from cable company when told them do not want any calls from there or adds etc
June 11, 2021
June 8, 2021
Fake Spectrum impersonation scam by madarchod criminals phoning from India This is a fake Spectrum (or AT&T DirecTV, Comcast, or Dish Network) scam by criminals robo-dialing from India, stealing your credit card, Social Security number, and personal identity information. The scam either begins with a pre-recorded message speaking English that is generated using text-to-speech translation software to disguise the origin of this India scam or you immediately talk to the India scammer who often asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. Scammers use huge phone database listings of millions of names with phone numbers and addresses to have the autodialer display the name that is currently dialed. The India scammer pretends to be from Spectrum, AT&T, Comcast, or Dish Network and either tells you that your television or Internet service will be suspended due to unpaid fees, or that Spectrum/AT&T/Comcast/Dish is offering special sales promotions, or that they are offering a service upgrade for a small fee. The fake promotion usually offers a special low rate for a 2-year or 3-year subscription, but you have to prepay $200 to $500 for the first 2 to 6 months in advance, and then the scammer asks for your credit card number or asks you to pay with prepaid gift cards or debit cards. Some scammers also ask for your SSN "for verification purposes". Or the scammer says your service is going to be suspended for some fake unpaid amount and again asks for your credit card number. About 65% of North America scam calls come from India and 30% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as electric utilities, Verizon, AT&T, or Comcast, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, subscription auto-renewal, pharmacy, and credit card offer scam within one week. Philippines scammers focus more on auto/home/health/life insurance, Social Security and Medicare identity theft. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are emailed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. Some scams ask for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers and prepaid debit cards laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
June 7, 2021
Spectrum is my cable tv and internet provider
June 7, 2021
Offered to quote low price phone service.
June 7, 2021
Would not say anything! They finally hung up. Waste of my time!
June 7, 2021
Block calls from this number
June 6, 2021
not interested
June 3, 2021
Block
June 2, 2021
No interest
June 2, 2021
Spectrum tv
June 1, 2021
Spectrum Tele
May 28, 2021
#Scam
May 27, 2021
Spectrum Cable
May 25, 2021
Spam
May 25, 2021
Scammer
May 24, 2021
Spectrum calls and says they are AT&T and they are going to reduce your cable bill but they don’t say your next bill will come from Spectrum. That is fraud for sure.
May 21, 2021
Repetitive phone calls.
May 11, 2021
Continue to block
May 11, 2021
THIS IS A FAKE PHONE NUMBER I DONT CARE WHAT ANYONE SAYS I WORK HERE AND WE DO NOT OUTBOUND CALL CUSTOMERS UNLESS A) WE WERE JUST TALKING TO YOU AND FOR SOME REASON WE GOT DISCONNECTED WE MIGHT TRY TO CALL YOU BACK OR B) WE HAVE AN AUTOMATED VOICE MESSAGE ASKING FOR YOU TO CALL THE ACTUAL NUMBER BACK AND GET THAT HANDLED WHICH YOU'LL SEE AT THAT TIME OUR ACTUAL SPECTRUM MENU COME ON AND KNOW ITS US. SO DON'T FALL FOR IT
May 10, 2021
Scam
May 6, 2021
Telemarketing
April 30, 2021
Hung up during screening.
April 28, 2021
Scam
April 27, 2021
Fraud
April 27, 2021
i hate it when they STOP calling me. they say this is kevin (with india man accent)i tell them your name is not kevin and that your spoofing this number to show from spectrum,charter,time warner cable or microsoft tech support. i tell them that there using a computer with auto dialer system.then they swear all me that this is illegal that i should know this and hung up. how rude! :)
April 21, 2021
Scam
April 20, 2021
Stop!!!!
March 24, 2021
Allow
March 23, 2021
Safe phone number.
March 18, 2021
Neighborhood Spoofing
March 18, 2021
Do NOT answer!
March 5, 2021
Received a call from someone claiming to be Spectrum today but they actually were AT&T misrepresenting themselves as Spectrum. Thought this was illegal to do in a sales call.
February 16, 2021
I've been receiving harassing phone calls from this spammer every time, and the police told not call anymore and they're still harassing me and they've done it again at 6:15 P.M.
February 5, 2021
Spam
January 27, 2021
Internet and TV
January 26, 2021
Why was this even allowed? Should have been blocked
January 21, 2021
STOP CALLING
January 20, 2021
Spectrum has called me 9 times today (so far) in 3 minute intervals starting at 12:29pm. It's an automated message promoting some limited time offer on cable/internet pricing. I'm not a Spectrum customer. Thank goodness my RoboKiller app is taking care of these harassing calls!
January 12, 2021
Spectrum Cable automated message about promotional pricing. They called me 11 times yesterday! And now twice so far today. This is harassment.
January 12, 2021
cable
January 7, 2021
They called to set up my TV installation
December 30, 2020
Unsolicited telemarketing
December 29, 2020
HOAX! FRAUD! RIGGED! SAD! DISGUSTING! UNFAIR! And that's just when T***** or his yappy lap dogs are whining.
December 17, 2020
Blocked thank you
December 15, 2020
December 8, 2020
Fraud gift card offer
December 6, 2020
again and again and all day long!!
November 23, 2020
Spamming garbage
November 22, 2020
Automated sales call try to sell you cable service.
November 19, 2020
Do not allow this called
November 10, 2020
We can’t get cable why would they call anyway
September 25, 2020
Calls during work hours
September 17, 2020
Time Warner calls my phone EVERY time it restarts. Has to be illegal.
September 6, 2020
Annoying
September 1, 2020
No calls
August 31, 2020
No transcription
August 29, 2020
Spectrum
August 24, 2020
Fake Spectrum scam by madarchod criminals phoning from India This may be a valid call from Spectrum, but India scammers have been spoofing the Caller ID name and number of thousands of businesses and banks to impersonate them, trying to steal your credit card, Social Security number, and personal identity information! The scam versions of these calls spoof the Caller ID numbers for Spectrum, AT&T DirecTV, Dish Network, or Comcast. The India scammer pretends to be from Spectrum, AT&T, Dish Network, or Comcast and either tells you that your television or Internet service will be suspended due to unpaid fees, or that they are offering special sales promotions, or they are offering a service upgrade for a small fee. The fake promotion usually offers a special low rate for a two-year subscription, but you have to pre-pay $200 to $500 for the first two to six months in advance, and then the scammer asks for your credit card number. Some scammers also ask for your SSN "for verification purposes". Or the scammer says your service is going to be suspended for some fake unpaid amount and again asks for your credit card number. More than 95% of North America phone scams come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy; fake Social Security officer saying your benefits are suspended; IRS officer collecting on fake unpaid back taxes; debt collector threatening you for fake unpaid bills; fake bank, financial, Fedex/UPS/DHL scams; pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services; posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank; posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer; fake "we are refunding your money" or "your account has been auto-debited" scams; fake Google/Alexa listing and work-from-home scams; posing as an electric utility or Verizon-AT&T-Comcast to say your service is suspended; fake solar panel and home purchase offers; fake fundraisers asking for donations; fake phone surveys; and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, computer subscription auto-renewal, pharmacy, and credit card offer scam during one week. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software or a third-party service to phone with a fake CID that displays a fake name and number. India scammers spoof thousands of fake 8xx toll-free numbers. The CID is useless with scam calls unless the scam asks you to phone them back and CID area codes are almost never the origin of scam calls. You waste your time researching CID since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and also fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India spoof Mexico and Middle East CID numbers. India scammers also spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian, should immediately be suspected as scams. Many scams falsely say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are notified in emails. Many banks use automated fraud alert phone calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. A common India scam tactic asks for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is that IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal and financial data to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive far more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, always give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
August 11, 2020
Upgrade my plan
August 11, 2020
Cable TV and Internet
August 7, 2020
No voicemail
August 6, 2020
Great
July 28, 2020
Spectrum
July 28, 2020
Spectrum Service
July 19, 2020
Spectrum Cable
July 16, 2020
Tech support confirming service appointment
July 15, 2020
Scam
July 13, 2020
Spectrum
July 13, 2020
Spectrum
July 8, 2020
Salesman
July 7, 2020
Disconnected number
June 30, 2020
I did not do any business with Spectrum
June 29, 2020
spam. blocked.
June 27, 2020
Fishing ?
June 26, 2020
Spectrum Service
June 21, 2020
Cable company
June 13, 2020
I Mmmmm
June 7, 2020
Cable Appointment for Services
May 26, 2020
Cable/Internet Provider
May 8, 2020
Scam
May 6, 2020
Called every other day for 2 weeks
May 3, 2020
Spectrum telemarketing
April 8, 2020
I do not have Spectrum
March 28, 2020
Installing Internet
March 21, 2020
Spectrum support call
March 20, 2020
This is not Spectrum,I talked to an Indian who knew my name but couldn't pill up my account by my phone number,Spectrum will only all you when your service ia about to get disconnected.Block the number
March 14, 2020
S9ectrum TV
March 10, 2020
Robocall offering discount savings on Spectrum services. Spectrum (12/26/19 08:33) (800) 892-2253 Yesterday 11:17am
February 29, 2020
This is a valid Spectrum Cable phone call, although they frequently spam you with offers of new services. NOTE: This is NOT a call from Russia as previously posted by the "Pros n Cons" user who is an Indian scammer who posts on RoboKiller to redirect the blame of phone scams to Russia, when the foreign accents of nearly all phone scams are very obviously Indian and not Russian lol. In fact, I have never heard a single Russian-accent phone scammer ever. Russia and China government and individual thieves try to catch much bigger fish by hacking into business, military, and government websites and email phishing (and the Indians also email you viruses). This "Pros n Cons" user is an Indian con job whose fake posts really should be deleted.
February 24, 2020
This is a fake credit services scam call by criminals phoning from Russia, trying to steal your credit card number, Social Security number, and personal information. There are hundreds of these Russian scams where they offer to lower the interest rates on a fake student loan that you do not have, consolidate all your debts at "0% interest", or give you an unsecured $100,000 line of credit. This call begins with a pre-recorded robotic speaker who pretends to be a credit and loan service. The robotic English message is generated using text-to-speech translation software to disguise the origin of this Russian scam. If you respond to the call, then you get transferred to the West Russian scammer who tells you that because of your good credit history, he can offer you lower interest rates... he just needs your credit card number and SSN "for verification purposes". More than 95% of all North America phone scams originate from crowded phone rooms in Russia that run numerous fraud, extortion, and money laundering scams every day such as pretending to be a fake pharmacy, posing as fake Social Security or IRS officers collecting on "unpaid back taxes" or fake bill collectors threatening you for fake unpaid debts, pretending to offer fake health insurance, car warranty, and debt, student loan forgiveness, credit card consolidation services, posing as Amazon to falsely say that an unauthorized purchase was made to your account or that your Prime membership was auto-debited from your credit card or bank account, posing as Microsoft or HP to say that your software needs renewal or they detected a problem with your computer, pretending to be DHL, UPS, FedEx or a bank, falsely stating that they installed ransomware virus on your computer and you need to pay them money, etc, and the scammers try to steal your credit card, bank account and routing number, or Social Security number and personal information. Some Russian scammers try to gain your trust by looking up the name associated with your phone number and asking for you by name when they call. Many Russian scammers now phone you with an initial pre-recorded robotic person speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their Russia phone room, but then you speak to the West Russian scammer when you take the bait and respond to the pre-recorded message. Russian scammers often either use disposable VoIP phone numbers or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using fake names and phone numbers that show up on Caller ID. Russian scammers often spoof fake toll-free Caller ID numbers. Russian scammers do not care about the U.S. National Do-Not-Call Registry and asking scammers to stop calling has no effect. Never give an unknown caller your credit card number or Social Security number. Companies who already have your information may ask for the last four digits of your Social Security number for verification. Some Russian scammers ask for your bank account and routing number or ask you to wire transfer them a payment, giving a fake explanation that they cannot accept a credit card or personal check. This is an instant scammer alert because scammers can withdraw money if they know your bank account and routing number (e.g. counterfeit cashed checks) and illegal wire transfers are far less traceable than unauthorized credit card charges. Russian scammers may threaten to have you arrested, but the IRS, Social Security Administration, and debt collectors cannot threaten to arrest or sue you on the phone; they are required to send you paper notices by registered mail. If the scam sounds very authentic, ask the scammer for their verifiable company name, street address, and a callback number, which all real businesses will provide. Every Russian scammer will immediately fail this test since they all use spoofed fake Caller ID numbers or Non-Fixed VoIP numbers (e.g. Skype or Google Voice) that they quickly dispose of. Never trust any unsolicited call because they are mostly scammers, usually with a slight or strong West Russian accent, and most scam calls originate from Russia.
February 22, 2020
Yet another Spectrum robocall. Illegal under Do Not Call Act, even more illegal under the recent anti-RoboCall legislation (My apologies for not remembering the name). Just another example of businesses (legal and otherwise) laughing at a toothless law.
January 3, 2020
remove all phone numbers that have no accounts or cable accounts with spectrum and or time warner
November 30, 2019
I do not have Spectrum and don't know how they got my number. It sickens me that they buy people's numbers to cold call ...
November 21, 2019
scam call
November 19, 2019
Return call from Problem Ticket notifying Problem Resolved.
October 14, 2019
The least these jerks could do is have their name displayed on the caller ID - especially with all the scams going on. But then again they are not the most professional. Class action investigations going on now regarding their service - internet, etc. Everyone should file.
July 12, 2019