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(800) 848-9380
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Positive
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Allowed
Robokiller status
Analytics
June 25, 2025
Last call
90,232
Total calls
4,570
User reports
Comments 19
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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Identified themselves as Chase Bank. Told me someone was trying to open a credit account under my name.
April 24, 2025
I had the identical experience this afternoon. Caller ID came up as Chase. I was suspicious from the beginning, and they had an answer for every question I asked. Eventually they wanted me to "add" the "case number" to my payee list in my Zelle account so they could "Void" the transactions. The case number looked like a phone number with the 609 area code. I told them I wasn't comfortable with anything they were asking and I would call Chase customer service myself, which I did. No one tried to open an account in my name!
April 2, 2025
Call from scammer posing as JP MORGAN CHASE fraud department, concerning a ZELLE account transfer. The caller ID did show up as “Chase Bank”, but it appears the ID# is spoofed. (800-848-9380). Phishing call SCAM. BEWARE!!!!!
March 21, 2025
Rec’d Call from 800-848-9380, caller ID was “Chase bank” & representative ID’d themselves as Chase Fraud. Rep stated someone used my phone# to open 2 transactions thru ZELLE ($1500 & $1000). Rep gave me a reference # for the “case” & gave me a reference # for each of the alleged ZELLE transactions. Rep wanted to transfer me to a manager so I could give the info he had provided to me, to his manager. Then they could nullify or void the ‘fraudulent ZELLE transfers’ that they had uncovered. Makes no sense - I ended the call. It was a scam - but really sounded like they had their talking points down… I’m sure they have been successful with this scam before.
March 21, 2025
Claims to be fraud department
March 8, 2025
Claimed someone had tried to Zelle themselves as well as put a large charge on my card. They then tried to get me to Zelle a different number to “confirm a cancellation.”
February 27, 2025
someone spoofed the Chase 800-848-9380 tel no, called saying there was a fraud alert of unauthorized user trying to open an online account, and then transferred the call to a Zelle representative to cancel suspected fraudulent Zelle payments. They directed me to add Eddie Diaz (supposedly the Zelle fraud manager) and the case number (scam tel no 408-839-0541) as a recipient in advance of cancelling the transactions. This seemed itself fraudulent, so I did not do this and disconnected.
February 24, 2025
Pretended to be chase bank
January 30, 2025
spoke as if they were with chase. Said someone an attempt to open a chase account, then proceeded to say a zelle payment was attempted to be made and gave me a phone number of the person requesting payment. I called that number, and they proceeded to say the same thing happened to them. BEWARE DO NOT ANSWER!!
November 12, 2024
Allow
January 1, 2022
It’s ok this is my Chase mortgage
December 11, 2020
There was no message on the part of the caller
January 14, 2020
Mortgage bank
September 21, 2019
Chase
May 17, 2019
Chase
May 3, 2019
Allow all Chase Bank calls
April 25, 2019
Chase Mortgage
March 18, 2019
Contractor/Home Supervisor
February 10, 2019
Chase Bank
January 16, 2019