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(800) 528-4800
Credit Card
Positive
User reputation
Allowed
Robokiller status
Analytics
35 minutes ago
Last call
428,850
Total calls
6,783
User reports
Comments 105
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
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Thks
February 15, 2024
Idot scam
January 11, 2024
Customer service
August 2, 2023
Issues resolved. Excellent service.
May 8, 2023
It didn’t even ring? You need to get your act together. I’m going to cancel my service with you if you don’t get it fixed
May 6, 2023
Fraud alert
April 7, 2023
Fraud unit
November 27, 2022
The call came from the Centurion Lounge. I reported the call and number to AmericanExpress fraud division
November 19, 2022
Credit Card
November 13, 2022
Disguising debt collection as Fraud Alert
November 9, 2022
Calls all day
September 22, 2022
Allow
August 19, 2022
SCAMMERS
August 12, 2022
Thanks
July 30, 2022
Scammers spoof the amex number and tell you your card has fraud. Never answer, hang up and call the bank directly
July 14, 2022
Supposedly AMEX fraud alertz. But I've never had their card! Phishing!
July 9, 2022
Scammer
July 9, 2022
Not Spam. This is my active AmEx card.
July 7, 2022
Amex fraud dept
July 6, 2022
Spam- I don’t have credit cards
July 3, 2022
Amex credit card fraud
June 26, 2022
Fraud Team
June 9, 2022
Collections
May 22, 2022
NA
May 4, 2022
Fraud protection
April 26, 2022
Fraud Dept
April 26, 2022
BLOCK THIS CALLER!!!!
April 21, 2022
Allow this number it is not spam
April 20, 2022
Blocked by RoboKiller
April 5, 2022
ok
March 24, 2022
Glad you think so!
March 21, 2022
Great stuff
March 11, 2022
Credit card account
February 5, 2022
American Express Credit card
December 30, 2021
Y
December 30, 2021
Harassing me
December 7, 2021
this a good call, allow.
December 3, 2021
Fraud Division
November 22, 2021
Never block American Express. It’s time that I have to cancel Robo killer. You guys are killing me
November 16, 2021
Do NOT BLOCK caller!!!
November 1, 2021
Dentist
October 29, 2021
I have an AE Card! I have a payment due soon. I am slightly over the limit, so I would’ve likely answered this call if it weren’t for your app. Thank you!
October 28, 2021
Ok, trying to verify my phone number
October 21, 2021
American Express Fruad
October 10, 2021
Legitimate company
October 9, 2021
This voicemail was shrewd. Incorrect wording and asking to call them and punch in number. I checked Amex and there is no message.
September 28, 2021
Amex
September 22, 2021
Past Due
September 22, 2021
Said they were calling Wendy and i am not Wendy
September 11, 2021
The operator at American Express was very very patient and I’m very grateful. Everyone is so helpful exactly what they’re hired for thank you for your help
September 10, 2021
Scammers trying to get your CC account number.
September 7, 2021
Customer Service
September 3, 2021
Calling daily for 14 days leaves no message
September 2, 2021
This is a good number
July 31, 2021
Call back
July 22, 2021
legit customer service
July 13, 2021
American Express; please always allow
July 9, 2021
Unknown
July 8, 2021
Security verification
July 1, 2021
Travel
June 25, 2021
Platinum card travel service
June 20, 2021
Wrong number given
June 18, 2021
creditor
June 13, 2021
Very strange call. Niagara police services. For my local town… mentioning town hall Invitation to a town hall meeting LOL Like what is this !?
June 8, 2021
Allow
June 7, 2021
American Express fraud alert
May 19, 2021
Legit
May 13, 2021
My credit card
May 8, 2021
Ok
May 4, 2021
my credit card number
May 3, 2021
Amex
April 15, 2021
LET THIS NUMBER GO THRU, why was it stopped?????
March 15, 2021
Yes America Express I s ok to call me...
February 20, 2021
Unknown
February 16, 2021
Scam. I called American Express on their real number and they said they didn’t try to contact me. I asked the caller to give me the last four digits of my card and he wasn’t even close
January 4, 2021
Customer Service Call
December 14, 2020
Customer service
November 20, 2020
Fraud Department
November 12, 2020
They were returning my call and the call did not go through.
October 19, 2020
Bill due
October 17, 2020
American Express
September 26, 2020
American Express
September 10, 2020
American Express
September 5, 2020
American Xpress
September 3, 2020
Amex cust srv
August 31, 2020
Amex Customer Service
August 26, 2020
Good call, was calling about missing a payment.
August 24, 2020
AMEX
August 16, 2020
Calling to verify a purchase
August 11, 2020
Returning my call regarding account
August 11, 2020
Fake American Express phantom debt collection scam by madarchod criminals phoning from India NOTE: 800-528-4800 is the official number for American Express fraud department so your call may be valid. However, for years now, India scammers have been spoofing the Caller ID name and number of various banks and businesses. The scam version of this phone call is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a debt collector, bank or credit agency, billing department, lawyer, or law enforcement and threatens to sue or arrest you using lies, harassment, and intimidation to collect on fake debts that you do not owe. Debt collection scams are very common because many people carry debts, so it is easier for scammers to phish for gullible victims. And Indian debt collection scams have vastly increased this year to prey upon the larger number of people in debt. If you receive a call from this number that plays a pre-recorded robotic message saying either "your American Express account is on the verge of being suspended for verification purposes" or "suspicious charge found on your last statement, to reactivate your American Express card", these are likely scam calls! A very similar "account suspended for verification purposes" Verizon scam has been used by India scammers for years now. When you press 1, you then get transferred to the scammer. The India scammer asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. The scammer may say "I am calling on a recorded line" just to sound official, but it is fake! The scammer either mentions an unpaid debt and past due amount that must be paid immediately or says that they have frozen your AMEX account due to fraudulent activity. The scammer then asks for your online banking login credentials, Social Security number and date of birth "for verification purposes", and either tells you that you can settle the debt by paying with a credit card or demands that you wire transfer the payment for the fake debt or asks for your bank account/routing number. More than 95% of North America phone scams come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy; fake Social Security officer saying your benefits are suspended; IRS officer collecting on fake unpaid back taxes; debt collector threatening you for fake unpaid bills; fake bank, financial, Fedex/UPS/DHL scams; pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services; posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank; posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer; fake "we are refunding your money" or "your account has been auto-debited" scams; fake Google/Alexa listing and work-from-home scams; posing as an electric utility or Verizon-AT&T-Comcast to say your service is suspended; fake solar panel and home purchase offers; fake fundraisers asking for donations; fake phone surveys; and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, computer subscription auto-renewal, pharmacy, and credit card offer scam during one week. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using a fake CID. India scammers spoof thousands of fake 8xx toll-free numbers. The CID is useless with scam calls unless the scam asks you to phone them back and CID area codes are almost never the origin of scam calls. You waste your time researching CID since scams use spoofed CID numbers from across the U.S. and Canada, totally invalid area codes, and also fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India often spoof Mexico and Middle East CID numbers. India scammers also spoof the actual phone numbers of businesses such as Apple, Verizon, and U.S. banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian, should immediately be suspected as scams. Many scams falsely say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are notified in emails. Many banks use automated fraud alert phone calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. A common India scam tactic asks for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial pre-recorded message speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room, but then you speak to the scammer when you press 1 or call them back. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is that IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who then see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal and financial data to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive far more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, always give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
August 9, 2020
Amex
August 9, 2020
National Jewish H
August 4, 2020
America Express
August 1, 2020
AMEX Fraud Alert
July 30, 2020
Expected Call / Customer Service
July 30, 2020
AMEX
July 28, 2020
American Express
July 24, 2020
Travel
July 21, 2020
Valid contact
July 1, 2020
Safe
June 26, 2020
To provide requested information
June 26, 2020
https://www.americanexpress.com/us/customer-service/faq.fraud.html Customer Service Frequently Asked Question What should I do if I have fraud charges on my account? If you believe you are a victim of fraud, it's important that we speak with you directly. Please call us immediately at 1-800-528-4800 so that we can assist you. We have extensive controls in place to help protect our Card Members' accounts from fraud. To learn more about the measures we take, as well as the steps you can take to safeguard yourself, explore our Security Center.
March 31, 2020
We have never had an Am Express account. Spoofed #, suspected fraud.
September 17, 2019
I dont have American Express so why would they call me? Smh
September 17, 2019