This number called 3 times in a row. I let my phone ring and muted the ringtone. The name showed as AMERICANEXPRESS. I do not have a card with the actual company so I knew it was a scam.

March 26, 2026

Called me 5 times in a row after declining their call 5 times

February 18, 2026

Fake American Express

February 7, 2026

Amex Scam

December 8, 2025

電話诈骗

November 24, 2025

Company calling to report unusual charges

August 22, 2025

FAKE credit card or account fraud notification scam by Puta'ng Ina Ka criminals phoning from the Philippines. This is a fake credit card impersonation or account security and fraud alert scam by criminals calling from the Philippines, sometimes spoofing Caller ID names and numbers that belong to financial institutions and various companies, to steal your credit card and Social Security numbers, online account user login and password, and other personal and financial information. The scam may begin with a pre-recorded message speaking English that is generated using text-to-speech translation software to disguise the origin of this Filipino scam, but then you talk to the Filipino scammer. The recording tells you either that their fraud services department detected suspicious activity on your credit card or your financial account and that your account has been locked, or that an online order was purchased using your account. This scam bait message is designed to scare you and the Filipino scammer then asks for your credit card number, PIN codes, online login passwords, answers to security questions, Social Security number, and other personal information "for verification purposes". Whenever you receive a fraud alert call from a bank, credit card issuer, Amazon, Apple, UPS/FedEx/DHL, or any business, ALWAYS verify the number that they ask you to call back on, or just phone the number that is printed on the back of your credit card or the number listed on the company website. About 50% of North America scam calls come from India and 45% come from the Philippines. Foreign scammers run thousands of fraud, extortion, money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, posing as utility/phone/internet companies, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing scams, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your financial and personal data. Indian scammers often rotate through fake tech support, subscription auto-renewal, and fake pharmacy scams on the same day. Filipino scammers run many loan and tax/debt relief, Social Security and Medicare identity theft, auto/home/health/life insurance, and fake charity donation scams. Scammers use disposable VoIP phone numbers (e.g. MagicJack) and telecom software to spoof fake names and numbers on Caller ID. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US/Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams spoof Mexico and Middle East CID numbers. Scammers often spoof the actual name and number of businesses such as banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Medicare or Social Security number; offers debt relief, loan services, Medicare assistance (people who are old or desperate in debt often fall for scams); offers a free gift/reward; threatens you with arrest/lawsuit; asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims your account is frozen or has suspicious activity; says a subscription is refunded or auto-renewed/auto-debited; and all recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. No other countries are infested with phone room sweatshops filled with criminals. Most Filipino scammers speak better English than Indian scammers. Filipinos speak English with a subtle accent that may sound Hispanic. To hide their foreign origin, some India scammers use non-Indians in their phone room. Scams often falsely say that you previously contacted them or visited their website. Indian scammers play fake Amazon recordings. Amazon account updates are emailed, not robo-dialed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always call the number printed on your credit card to verify if the fraud alert is real or fake. Scammers impersonate phone/cable/internet companies, offering fake discounts or service upgrades. Indians impersonate the IRS and Social Security Administration. The IRS/SSA never make unsolicited calls and never threaten to arrest you; they initiate contact via postal mail. Real lawsuits are not phoned in, especially not using recorded threats lacking details; legal notices are mailed/couriered. The police, FBI, DEA never phone to threaten arrest; they show up in person with a warrant. Scammers try to gain your trust by saying your name when they call; your name, address, birthday are public data. Many scammers, especially female Filipinas, use "romance scam" tactics of sounding really friendly as if they are your best friend or lover to try to gain your affection and trust, hoping that you let your guard down so they can easily steal your identity and money. Scammers often play recordings speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their overseas phone room. Some speech synthesis sound robotic, but most AI speech sound very realistic. Scammers often use interactive voice response (IVR) AI/NLP software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "This is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, how are you doing today?"; or "Hello? Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. One myth is that saying "yes" to IVR lets scammers use your voice sample for other scams. IVR understands basic replies and yes/no answers. To test for IVR, ask "How is the weather there?" since IVR cannot answer complex questions. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get only 0 to 2 calls per week. If you provide your personal data to a phone scammer, lured by fake 80%-discounted drugs or fake loan and debt services, you receive even more phone scams and identity theft can take years to repair. Scammers often shout profanities at you. Google "Hindi swear words" and memorize some favorites, e.g. call him "Randi Ka Beta" (son of whore) or call her "Randi Ka Betty" (daughter of whore). Scammers ignore the National Do-Not-Call Registry. Asking scammers to stop calling is useless. Scam recordings often tell you to press a keypad number to be placed on their Do-Not-Call list or to unsubscribe from their scam texts/emails, but those keypad commands are fake and they say that just to sound legit. Scammers often provide a toll-free callback number to look like a real business, but they regularly shed old callback numbers so you can never reach the scammers once you have realized that you were scammed. Scammers tell you their callback number just to gain your trust long enough to steal your identity and money and then they frequently switch to using new callback numbers. You do these scammers a favor by quickly hanging up. YOU SHOULD SCAMBAIT ALL SCAMMERS - slowly drag scammers along on the phone call, provide fake personal and financial data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.

August 18, 2025

Verification call with temporary password

May 30, 2025

never requested a call from this source

March 23, 2025

Pretending to be American Express and they are not.

March 10, 2025

O k

January 15, 2025

800-804-9289

November 19, 2024

caller id says American Express and they claim it is a fraud alert. It is not. It's 100%a SCAM.

November 1, 2024

Scammer pretending to be American Express Credit Card fraud department

September 3, 2024

Thks

February 15, 2024

Idot scam

January 11, 2024

Customer service

August 2, 2023

Issues resolved. Excellent service.

May 8, 2023

It didn’t even ring? You need to get your act together. I’m going to cancel my service with you if you don’t get it fixed

May 6, 2023

??

May 2, 2023

Fraud alert

April 7, 2023

Fraud unit

November 27, 2022

The call came from the Centurion Lounge. I reported the call and number to AmericanExpress fraud division

November 19, 2022

Credit Card

November 13, 2022

Disguising debt collection as Fraud Alert

November 9, 2022

Calls all day

September 22, 2022

Allow

August 19, 2022

SCAMMERS

August 12, 2022

Thanks

July 30, 2022

Scammers spoof the amex number and tell you your card has fraud. Never answer, hang up and call the bank directly

July 14, 2022

Supposedly AMEX fraud alertz. But I've never had their card! Phishing!

July 9, 2022

Scammer

July 9, 2022

Not Spam. This is my active AmEx card.

July 7, 2022

Amex fraud dept

July 6, 2022

Spam- I don’t have credit cards

July 3, 2022

Amex credit card fraud

June 26, 2022

Fraud Team

June 9, 2022

Collections

May 22, 2022

NA

May 4, 2022

Fraud protection

April 26, 2022

Fraud Dept

April 26, 2022

BLOCK THIS CALLER!!!!

April 21, 2022

Allow this number it is not spam

April 20, 2022

Blocked by RoboKiller

April 5, 2022

ok

March 24, 2022

Glad you think so!

March 21, 2022

Great stuff

March 11, 2022

Credit card account

February 5, 2022

American Express Credit card

December 30, 2021

Y

December 30, 2021

Harassing me

December 7, 2021

this a good call, allow.

December 3, 2021

Fraud Division

November 22, 2021

Never block American Express. It’s time that I have to cancel Robo killer. You guys are killing me

November 16, 2021

Do NOT BLOCK caller!!!

November 1, 2021

Dentist

October 29, 2021

I have an AE Card! I have a payment due soon. I am slightly over the limit, so I would’ve likely answered this call if it weren’t for your app. Thank you!

October 28, 2021

Ok, trying to verify my phone number

October 21, 2021

American Express Fruad

October 10, 2021

Legitimate company

October 9, 2021

This voicemail was shrewd. Incorrect wording and asking to call them and punch in number. I checked Amex and there is no message.

September 28, 2021

Amex

September 22, 2021

Past Due

September 22, 2021

Said they were calling Wendy and i am not Wendy

September 11, 2021

The operator at American Express was very very patient and I’m very grateful. Everyone is so helpful exactly what they’re hired for thank you for your help

September 10, 2021

Scammers trying to get your CC account number.

September 7, 2021

Customer Service

September 3, 2021

Calling daily for 14 days leaves no message

September 2, 2021

This is a good number

July 31, 2021

Call back

July 22, 2021

legit customer service

July 13, 2021

American Express; please always allow

July 9, 2021

Unknown

July 8, 2021

Security verification

July 1, 2021

Travel

June 25, 2021

Platinum card travel service

June 20, 2021

Wrong number given

June 18, 2021

creditor

June 13, 2021

Very strange call. Niagara police services. For my local town… mentioning town hall Invitation to a town hall meeting LOL Like what is this !?

June 8, 2021

Allow

June 7, 2021

American Express fraud alert

May 19, 2021

Legit

May 13, 2021

My credit card

May 8, 2021

Ok

May 4, 2021

my credit card number

May 3, 2021

Amex

April 15, 2021

LET THIS NUMBER GO THRU, why was it stopped?????

March 15, 2021

Yes America Express I s ok to call me...

February 20, 2021

Unknown

February 16, 2021

Scam. I called American Express on their real number and they said they didn’t try to contact me. I asked the caller to give me the last four digits of my card and he wasn’t even close

January 4, 2021

Customer Service Call

December 14, 2020

Customer service

November 20, 2020

Fraud Department

November 12, 2020

They were returning my call and the call did not go through.

October 19, 2020

Bill due

October 17, 2020

American Express

September 26, 2020

American Express

September 10, 2020

American Express

September 5, 2020

American Xpress

September 3, 2020

Amex cust srv

August 31, 2020

Amex Customer Service

August 26, 2020

Good call, was calling about missing a payment.

August 24, 2020

Fake American Express phantom debt collection scam by madarchod criminals phoning from India NOTE: 800-528-4800 is the official number for American Express fraud department so your call may be valid. However, for years now, India scammers have been spoofing the Caller ID name and number of various banks and businesses. The scam version of this phone call is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a debt collector, bank or credit agency, billing department, lawyer, or law enforcement and threatens to sue or arrest you using lies, harassment, and intimidation to collect on fake debts that you do not owe. Debt collection scams are very common because many people carry debts, so it is easier for scammers to phish for gullible victims. And Indian debt collection scams have vastly increased this year to prey upon the larger number of people in debt. If you receive a call from this number that plays a pre-recorded robotic message saying either "your American Express account is on the verge of being suspended for verification purposes" or "suspicious charge found on your last statement, to reactivate your American Express card", these are likely scam calls! A very similar "account suspended for verification purposes" Verizon scam has been used by India scammers for years now. When you press 1, you then get transferred to the scammer. The India scammer asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. The scammer may say "I am calling on a recorded line" just to sound official, but it is fake! The scammer either mentions an unpaid debt and past due amount that must be paid immediately or says that they have frozen your AMEX account due to fraudulent activity. The scammer then asks for your online banking login credentials, Social Security number and date of birth "for verification purposes", and either tells you that you can settle the debt by paying with a credit card or demands that you wire transfer the payment for the fake debt or asks for your bank account/routing number. More than 95% of North America phone scams come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy; fake Social Security officer saying your benefits are suspended; IRS officer collecting on fake unpaid back taxes; debt collector threatening you for fake unpaid bills; fake bank, financial, Fedex/UPS/DHL scams; pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services; posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank; posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer; fake "we are refunding your money" or "your account has been auto-debited" scams; fake Google/Alexa listing and work-from-home scams; posing as an electric utility or Verizon-AT&T-Comcast to say your service is suspended; fake solar panel and home purchase offers; fake fundraisers asking for donations; fake phone surveys; and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, computer subscription auto-renewal, pharmacy, and credit card offer scam during one week. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake Caller ID phone numbers. Anyone can use telecom software or a third-party service to phone using a fake CID. India scammers spoof thousands of fake 8xx toll-free numbers. The CID is useless with scam calls unless the scam asks you to phone them back and CID area codes are almost never the origin of scam calls. You waste your time researching CID since scams use spoofed CID numbers from across the U.S. and Canada, totally invalid area codes, and also fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India often spoof Mexico and Middle East CID numbers. India scammers also spoof the actual phone numbers of businesses such as Apple, Verizon, and U.S. banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian, should immediately be suspected as scams. Many scams falsely say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are notified in emails. Many banks use automated fraud alert phone calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. A common India scam tactic asks for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial pre-recorded message speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room, but then you speak to the scammer when you press 1 or call them back. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is that IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who then see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal and financial data to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive far more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, always give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.

August 9, 2020

https://www.americanexpress.com/us/customer-service/faq.fraud.html Customer Service Frequently Asked Question What should I do if I have fraud charges on my account? If you believe you are a victim of fraud, it's important that we speak with you directly. Please call us immediately at 1-800-528-4800 so that we can assist you. We have extensive controls in place to help protect our Card Members' accounts from fraud. To learn more about the measures we take, as well as the steps you can take to safeguard yourself, explore our Security Center.

March 31, 2020

We have never had an Am Express account. Spoofed #, suspected fraud.

September 17, 2019

I dont have American Express so why would they call me? Smh

September 17, 2019