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Privacy Policy

(800) 374-9700

Alternately: +18003749700

Reported Name:

Citibank

User Reputation

Positive

RoboKiller Block Status

Allowed

Last Call

1 hour ago

Total Calls

7,391

Based On

193 user reports

Listen

Transcription

your City Bank customer we found some suspicious activity on your City bank account your Citibank card has been charged of 1498 dollars if you did not authorize this transaction please press one to connect with City fraud specialist for dispute please press 1 for

The information on this site is based on available user feedback.

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15 user reports for (800) 374-9700

The comments below are user submitted reports by third parties and are not endorsed by RoboKiller.

May 15, 2021

none
Bank
Caller Name: Spoofed Citibank Fraud Protection

Citibank spoofed fraud protection. Very dangerous.

May 13, 2021

block
Credit Card
Caller Name: Scam

Extremely convincing scam posing as Citibank

Thump

May 11, 2021

Scam
Caller Name: Pretending to be citibank

This is a phishing scam and they are doing everything they can to mask that they are trying to get your information by pretending to be an actual bank up to and including changing their caller ID to show as the bank's name. They have even gone as far as setting up a phony website. I answered the call and then called my bank and they verified that this is not one of their phone numbers and is a fraudulent phishing call. They also verify there were no erroneous charges on my account . Do not pay attention to this phone number do not give them any information. Always call the actual bank of an unsolicited phone call. Never answer a call that you've received directly. Always take the extra step and go around the back door to verify your account. Robokiller needs to update their information to show this phone number as being a scam.

Martin L

April 30, 2021

Scam

Yesterday at 1:59PM ET, I got this voicemail : “ ... dollar. If you did not authorize this transaction , please press 1 to connect with Citi fraud specialist for dispute . Please press 1 for dispute. “ I wasn’t worried. I do not have a Citibank account or credit card. This is Citibank’s custom representative # which they would not use to call a customer. So this is a scammer spoofing Citibank’s CSR #. Ignore the call or call Citibank’s number yourself directly.

April 29, 2021

block
Scam
Caller Name: Fraud

Pretending to be your bank inquiring about a large bank transaction but they are not your bank they’re frauds

April 28, 2021

block
Scam
Caller Name: Citibank Fraud

Pretending to be Citibank to tell me of suspicious activity

April 28, 2021

none
Bank
Caller Name: Credit Card large amount charged

Spoofed Number per RoboKiller

April 27, 2021

Foreign Language

Fake credit card or account fraud notification scam by madarchod criminals phoning from India and spoofing the actual Citibank phone number on Caller ID. This number does belong to Citibank, but it is being spoofed as a fake number on Caller ID for a fake credit card or account security and fraud alert scam by criminals calling from India to steal your credit card and Social Security numbers, bank account user login and password, and other personal and financial information. The scam may begin with a pre-recorded robotic message speaking English that is generated using text-to-speech translation software to disguise the origin of this India scam, but then you talk to the India scammer. The recording tells you that their fraud services department detected suspicious activity on your credit card or your bank account. This scam bait message is designed to scare you and the India scammer then asks for your credit card number, PIN codes, online login passwords, answers to security questions, Social Security number, and other personal information "for verification purposes". Whenever you receive a fraud alert call from a bank, credit card issuer, Amazon, Apple, UPS/FedEx/DHL, or any business, ALWAYS verify the number that they ask you to call back on, or just phone the number that is printed on the back of your credit card or the number listed on the company website. About 70% of North America scam calls come from India and 25% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as electric utilities, Verizon, AT&T, or Comcast, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, subscription auto-renewal, pharmacy, and credit card offer scam within one week. Philippines scammers focus more on auto/home/health/life insurance, Social Security and Medicare identity theft. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are emailed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. Some scams ask for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers and prepaid debit cards laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.

February 13, 2021

Scam
Caller Name: CALLER ID (800) 374-9700

Message left: "Do you know someone is trying to use your credit card online?" I called the number and the bank did not recognize my card number or social # My conclusion it was a phishing attempt

December 18, 2020

none
Financial Service
Caller Name: Citi Verification Service

Automated service to verify banking identity from Citi Bank.

Alice

July 27, 2020

Bank
Caller Name: Citi Bank?

Voice mail sounded legit... Something to do with a verification number for an online transaction. I've had my phone number for less than a month.

July 17, 2020

none
Bank
Caller Name: Good guy advertising

Wanted to check something

July 7, 2020

allow
Caller Name: Citibank

Citibank

July 2, 2020

allow
Bank
Caller Name: Sending me verification code.

Sending me verification code.

October 22, 2019

block
Scam

Phishing- Pretending to be a bank.

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