(800) 266-2278
Alternately: +18002662278
Reported Name:
Comcast Tech Support
Alternately: +18002662278
Reported Name:
Comcast Tech Support
User Reputation
Positive
RoboKiller Block Status
Allowed
Last Call
2 hours ago
Total Calls
813,070
Based On
37,434 user reports
Listen
Transcription
hello this is Comcast with a call back that was requested for the Xfinity customer to speak with a customer service representative press 1 if you need more time to get the Xfinity customer on the line please press 2 to reschedule this callback for a later time press three to cancel this callback press nine
The information on this site is based on available user feedback.
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113 user reports for (800) 266-2278
The comments below are user submitted reports by third parties and are not endorsed by RoboKiller.
January 9, 2021
Let it go through
December 28, 2020
Xfinity, formerly known as Comcast, is not a spam caller
December 15, 2020
Please allow this caller
December 11, 2020
The technician hung up the minute I picked up after one ring???
December 5, 2020
900
December 3, 2020
Trying to get your router to hack your computer
December 3, 2020
Scammer
November 30, 2020
Please let it ring!!!!!!
November 27, 2020
Call spoof
November 19, 2020
I cannot pick up this call due To your service. Crazy!
November 18, 2020
Have Verizon Fios.
November 2, 2020
Tech support
October 31, 2020
Continue to allow
October 28, 2020
Allow Allow D**N IT Allow - you keep cutting me off. Does not ring through!!!’n
October 28, 2020
Expected tech support call
October 23, 2020
Follow up for tech services call
October 9, 2020
Do not block
October 9, 2020
Allow this call. Canceling Cable
October 7, 2020
This might be a valid Comcast call. But if you receive an unsolicited call from someone who says he is with Comcast and telling you that your internet connection has problems or your computer has been hacked or infected with a virus, then it is a SCAM CALL! This fake Comcast technical support scam by criminals phoning from India calls to tell you either that they are receiving alerts from your computer showing errors, they noticed someone is trying to steal your identity, your firewall security has been breached and they noticed suspicious activity on your computer, they noticed a hacking attempt on your computer, your Comcast account has an unpaid past due amount, or your internet connection has problems. Unless you recently contacted Comcast about a very specific problem, ALL unsolicited phone calls that you receive from Comcast, Microsoft, Dell, HP, or Apple Support are scams that either say your computer has a problem that requires you giving them your credit card, or that your computer has a virus and they will tell you to use a browser to visit a ultraviewer.net, cbttr.com, gotoassist.com, or fastsupport.com website and enter a code that lets the scammer take control of your computer and then they install their own real ransomware virus that freezes your computer and these scammers then force you to give them your credit card number to unfreeze your infected computer. More than 80% of North America scam phone calls come from India scammers who operate hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/Fedex/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing and work-from-home scams, posing as an electric utility, Verizon, AT&T, or Comcast to say your service is suspended, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. A India call center may rotate through a fake Social Security, subscription auto-renewal, pharmacy, and credit card offer scam during one week. Philippines scammers account for about 15% of scam calls. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. India scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams from India spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are mostly scams. Filipino scammers tend to speak better English than Indian scammers. Many Filipinos pronounce English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India phone scam uses a fake Amazon recording about a purchase of an iPhone, but Amazon never robo-dials and Amazon account updates are emailed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but always verify the number that the recording tells you to phone or just call the number printed on your credit card. Some India scams ask for your credit card for purchase of their fake product or service. The scammer calls you back one day later to say their credit card machine is broken, so you must wire transfer the payment to them. After you have wired the money to them, they still overcharge your credit card after they change phone numbers, so they rob you twice before disappearing. Wire transfers and prepaid debit cards laundered through foreign bank accounts are untraceable. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. India scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. India scammers shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
October 6, 2020
Scam
October 4, 2020
Legitimate call from Comcast Tech Support
September 30, 2020
Tech Support
September 17, 2020
I do not have Comcast
September 11, 2020
I don’t have Comcast
September 8, 2020
Xfinity
September 8, 2020
Call I wanted to receive
September 8, 2020
Tech support
September 5, 2020
Comcast
September 1, 2020
I don’t have Comcast. I don’t want a sales pitch.
August 26, 2020
Cable
August 23, 2020
Please do not answer this call for me! Let it come through
August 23, 2020
Xfinity
August 22, 2020
Xfinity
August 19, 2020
Service call
August 19, 2020
Comcast
August 18, 2020
Cable
August 17, 2020
Comcast good call
August 17, 2020
Xfinity
August 16, 2020
I don’t want this blocked
August 16, 2020
Cable, xfinity
August 13, 2020
Comcast
August 12, 2020
tech
August 11, 2020
Comcast
August 10, 2020
Trying to call for building access
August 10, 2020
Comcast Service Return Call
August 9, 2020
Excellent
August 8, 2020
𝙓𝙛𝙞𝙣𝙟𝙩𝙮 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚
August 8, 2020
I don’t have a Comcast account
August 3, 2020
Comcast
August 1, 2020
A*******, I don't have Comcast
July 30, 2020
Xfinity
July 30, 2020
Billing
July 29, 2020
Technical support
July 27, 2020
Comcast Tech support
July 27, 2020
Not a Comcast customer so I don’t need their tech support
July 26, 2020
Wanted my comcast service agent
July 24, 2020
Comcast
July 23, 2020
Said someone from Nigeria had stollen our identity and was using it through our computer.
July 23, 2020
Comcast
July 22, 2020
Comcast tech
July 22, 2020
Asked how my service was and I’m not a subscriber
July 19, 2020
Let thru
July 19, 2020
I don’t have Comcast
July 18, 2020
Block them
July 16, 2020
Please cancel my trial. Youre blocking too many calls I recognize and interfering with some calls I answer! What I really wanted was a service to block the irritating spam and advertising MESSAGES I get all too frequently. Thank you anyway. Please unsubscribe me!
July 16, 2020
I don’t have Comcast
July 16, 2020
Wanted me to reset my email password and said internet would be down, that’s why... I contacted comcast and it was a scamOdd that robo whitelisted the number
July 11, 2020
Xfinity support
July 11, 2020
Comcast-Xfinity Customer Service
July 11, 2020
Don’t have a Comcast account or service in my area. Spoofed.
July 11, 2020
Allow to call
July 7, 2020
I don’t have a Comcast account.
July 2, 2020
Comcast
July 1, 2020
This is Technical support Calling us back.
June 30, 2020
Spoofed Caller ID. I don't have Comcast in my area (thank God). Spectrum is bad enough.
June 28, 2020
Xfinity Comcast
June 23, 2020
return callback service by comcast
June 23, 2020
Said security issue
June 22, 2020
I don’t subscribe to your service any longer because it didn’t work. Why are you blocking my calls?!!!! You just blocked 3 legitimate calls.
June 21, 2020
Comcast tech-support
June 19, 2020
Comcast support
June 17, 2020
Comcast
June 15, 2020
Steals SSN
June 15, 2020
Technical support for internet
June 14, 2020
Comcast
May 30, 2020
It’s Comcast
May 25, 2020
Comcast
May 5, 2020
Comcast tech support - allow
April 28, 2020
Comcast support
April 27, 2020
Comcast
April 26, 2020
Xfinity
April 25, 2020
The tech was calling me to let me know he was coming to our office to work on our line. And you blocked it and I didn’t get the call!
April 20, 2020
I am missing calls that you keep blocking. I’ve been waiting for the Comcast call.
April 14, 2020
When are you dumb b*******, kids, f*****g third world b*****s going to allow Comcast Company To call me you idiots soms a b*****s
April 11, 2020
This is frustrating as h**l
April 9, 2020
Comcast
April 6, 2020
Ok
April 5, 2020
Comcast tech support
April 5, 2020
Comcast callback
April 4, 2020
Comcast
Travis
February 29, 2020
Wants you to open a command prompt and let him know the IP addresses of authorized machines. They can then spoof those machines to get onto your secure network. Dorks - but I'm guessing people fall for it.
February 11, 2020
Comcast crooks. I'm on the do not call list AND they're calling me at 6 in the morning
Being
January 24, 2020
This may be a legitimate Comcast number but it is being spoofed. Someone called to say there were outside users on my wifi network. I've had this call before (errors, foreign ips LOL) and had no intention of turning over control of my laptop for them to "fix the problem." They try to frighten people. Why can't we get rid of this?
Pickle
January 7, 2020
They called and I watched it ring. They left a message, asking to speak to a fake name I used as a teenager and then called me a ‘b*tch’ before hanging up.
Tedejr
December 14, 2019
I believe that the number itself is legit, but the call was not. I have neither Comcast nor Xfinity. Nor is service available from them in my residential neighborhood. Whoever it is is spoofing a legitimate number to make it look like it is from them.
November 30, 2019
Incoming call from 800-266-2278- I rejected call, and no message left. Based on all the other recent comments regarding Comcast, it would be a scam, as I have never had Comcast and it is not available in my region.
October 24, 2019
Claimed to be Comcast. Tried to say that my computer was hacked. I don't have Comcast and haven't for 20 years. Complete scam. Block
October 23, 2019
Terry Johnson from this phone number indicated that my computer had been hacked - and that Comcast was very concerned about this. I was then transferred to hi supervisor (Jhon Willson) phone # (315) 966-7878, and he told me that they could "fix" the problem forever, by paying them to upload 4 software programs for $199.99 I told him "no thanks" and hung up. Didn't think Comcast made calls regarding computer security issues and offered 2nd party software to "fix" the problem.
cat
October 21, 2019
He said that my computer was hacked and I need to spend $500 to fix it. He got very angry when I said I wanted a letter sent via USPS before I would agree. He threaten to take down my email and internet!
Joe
October 20, 2019
This is Xfinity number there is no scam.
Dly
September 21, 2019
So if this is Comcast SERVICE, why the heck are they contacting me without just cause? And why doesn’t caller ID say COMCAST? I’m not answering an unknown # for an unknown reason.
September 10, 2019
Fake COMCAST CALL...SPOOF. SCAM
June 22, 2019
(800) 266-2278 Someone making harassment calls from this number 3 to 4 times a week wanting more business as we say no a couple days later they will recall about different package deals. Also we have told them more then 3 dozen times to remove this number from the call list and till this day they still call. Comcast is the worse server from the Customer Service Department.
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