hi there you're hearing from brightpath tax resolution about your tax account you may qualify for the IRS Fresh Start program to help hi there saying here calling from Westbrook tax relief regarding the tax matter we have on file for you I'm calling because you may qualify for an IRS hardship arrangement to help reduce or resolve what you owe there are some time-sensitive program updates happening right now so I'd like to go over your options with you before any deadlines or next steps take effect