this is Benjamin Turner calling regarding your tax matter hi this is Benjamin Turner with the taxpayer advocacy Division I was reviewing your file and it appears there may still be opportunities available to address a portion of your tax balance before any upcoming review periods expire I'd like to go over a few details press 1 or call me at █████ based on the information currently on file there may be programs available that could help with penalties accrued interest or a portion of the balance owed many people assume their options have already expired but that's not always the case the longer a balance remains unresolved the fewer options may be available which is why I wanted to reach out while your file is still eligible for review press 1 now or call me at █████ to opt out press 9