hello this is a priority update regarding your outstanding state or federal tax balance it looks like your tax balance qualifies you for the Fresh Start relief program hello this is Rena I'm calling regarding your outstanding state or federal tax balance or pass you returns it appears your tax balance qualifies you for the Fresh Start relief program and potential penalty abatement and that balance is actively occurring interest until it's resolved resolution deadlines are fast approaching so a member of my team or myself is available to discuss your options give me a call at █████