this is an important reminder from Carolyn Grant client services please listen to the following message and call telephone number paid █████ hi this is Caroline Grant We are following back up regarding your request for getting some financial help uh I'm sorry based on your previous █████ we are offering a new hardship program that would qualify you in █████ of █████ uh possibly more so if you have a few minutes I can go over the details you approved today that would be great talk to you soon please call █████ again █████ telephone number █████