this is Joshua Jacobson calling with an update regarding your tax matter hi this is Joshua Jacobson with the tax resolution services department and I was reviewing your file earlier today as I went through the information I noticed there may be relief opportunities available that were not fully explored during the initial review of your case based on the notes in your file there's a possibility that certain penalties interest charges or a portion of the balance owed could qualify for additional review under current tax resolution programs call me at █████ I need to verify a few details and update some information in your file that's why I wanted to reach out before the review process moves any further again call me at █████