hi this is Ethan Chadwick calling regarding a tax file hello this is Ethan with the national tax executive office your tax file is still showing a possible balance or some unfiled returns press 1 or call █████ based on the information we have your household may qualify for partial forgiveness under the IRS Fresh Start program in some cases that can significantly reduce or even eliminate what's owed please call us back before the current budget for your state is reviewed we can quickly go over your options and next steps if you'd like to move forward press 1 or call me at █████ if this doesn't apply to your situation press number