hi it's Marsha Jones on Friday the 24th calling from the agency for tax relief and resolution I'm wrapping up my Friday follow-ups and wanted to reach out because your records still indicates a few unresolved items that could result in added fees penalties or even potential collection activity if left open much longer the positive news is that with the current extension period still active there are programs available that can reduce delay or in some cases completely remove certain balances helping make resolution faster and far more manageable every situation is unique but a large number of individuals are █████ and █████