hi this is Ellie silus calling on behalf of Tiffany Clark's office in the resolution department for National Tax Consulting and I'm following up after I was alerted to your account during a recent system update due to potential unresolved filings and outstanding tax balances this could be your final chance to take advantage of updated relief programs before penalties escalate once you call in we have direct access to verify any and all outstanding issues through our agency line no delays call me now at █████ a quick conversation could determine if you qualified a significantly reduced or even clearer what's owed do not send any payments until we █████ again my number is █████