hello uh this call is regarding the status of your personal loan request my name is William Huffman I am the loan specialist in working on your 52,000 personal loan approval you can reach me or 1 of my team members directly at █████ um the underwriting note show that we're just pending income verification and if you're planning to use the balance transfer option we'll need the account information for the balances you'd like to pay off again to speak to the underwriting and to finalize your funding █████ at █████ once we speak we should be able to move forward with the next steps if you're ready reviewing your terms you can reach me before 6 p.m. today